Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 10 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Work from home, easy system to navigate through." ((in 6 reviews)); "Decent benefits and time off" ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(27 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 21, 2021

Avoid

Software engineering

Recommend

CEO approval

Business Outlook

Pros

- best medical insurance I have had - 401k matching contribution

Cons

- Laid off entire mobile engineering team from pleasanton in 2020 and outsourced these jobs to Belarus. - Most of engineering is outsourced to a bodyshop in Belarus. Working with these contractors can be frustrating due to difference in time zone, culture, communication and engineering skills. The engineering leadership is build more around managing Russian speaking contractors than building a great product. - High tech debt and low quality products. Deadlines are prioritized above quality.

2.0

Mar 17, 2021

Great on the surface.....

Director

Recommend

CEO approval

Business Outlook

Pros

- Seemingly a nice niche product that is sellable and valuable - Benefits are wonderful and compensation is great compared to industry standards

Cons

- Transparency is non-existent - Managers preference having their own people on their team - Turn over happens EVERY year and is sudden and happens with no lead time - As an Enterprise and Commercial AE - be expected to do A LOT of other tasks such as spending a majority of your time on SDR work - No exit interview for how they could learn to be better or how an employee could be better

5.0

Feb 27, 2020

Innovative and high growth

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

- Very competitive compensation. - High-growth tech company (30%+ YoY) in a great financial position. - Excellent benefits: unlimited PTO and 401(k) matching. - Industry-leading product with incredibly high customer retention rates. - Transparent company culture (monthly all hands). - Support from Accel (VC investor) is amazing. They are hiring top-tier Bay Area talent in key Product/ Engineering/ Data Science positions which no competitors are doing.

Cons

- Like most growing technology companies, you need to be comfortable operating in an environment of change. - Highly competitive industry with some customers who have been at their orgs for 20+ years and are slow to adopt digital transformation. - Need to be self-sufficient when it comes to some areas of learning and development.

Viewing 16 - 18 of 27 Reviews

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Jobs at ServiceChannel

Business Development Representative