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      ServiceNet

      Engaged Employer

      ServiceNet reviews

      3.0

      37% would recommend to a friend

      (94 total reviews)
      avatar

      Bruno Calouro

      27% approve of CEO

      38% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.9

      Diversity & inclusion

      2.9

      Career opportunities

      2.5

      Culture & values

      2.5

      Compensation and benefits

      2.1

      Senior management

      ServiceNet has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ServiceNet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      94 reviews
      4.0
      Oct 8, 2015

      Hard but good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supervisor in the Reach program.

      Cons

      Really hard work without sufficient compensation. Lots of burnout.

      4.0
      Oct 6, 2015

      It all depends on your PD

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Disclosure: left position because of moving out of state in Autumn 2015. Great starting point in a career. Good benefits - you will get substantial time off, if you're able to take it. The PD or direct supervisor of your program will set the tone of your employment. I stayed because I LOVED who I worked for and the program they created. If I stayed in MA, I would still work for $14.01/hr just because of the environment. Working in mental health/social services has it rewards no matter the employer. If you need your "foot in the door" this is an ideal place to consider. You'll gain valuable experience and gleen the value of service work. Ton to learn. Easy to get employment.

      Cons

      Low pay - you'll be paid the least amount possible. Your job can be great or a nightmare depending on your PD. The corporate environment gives the impression that this non-profit is solely concerned with profit. Management support can be lacking. I do believe that most employees are in it for the good of the clients, there are too many who see it as just a job. If you have the pleasure of running a program, as long as you meet HRA, HHS, MPB, DMH goals you should enjoy unencumbered autonomy and success. If your contracts fail to meet target, you'll be scrambling and in meetings about boosting revenue. For relief staff, they'll hire anyone with a pulse. Degree differential is honestly laughable.

      4.0
      Jun 25, 2015

      Outreach Counselor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It helped me gain experience, many of the coworkers were passionate about the work they did, the hours were fair.

      Cons

      Pay did seem fairly low, if that were different this would be a job that I could see myself doing long-term. Schedule was very different every week which could be seen as good or bad.

      Viewing 82 - 84 of 94 Reviews
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      ReviewsServiceNet reviews

      Glassdoor has 103 ServiceNet reviews submitted anonymously by ServiceNet employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNet is right for you.