Does ServiceNet pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ServiceNet. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ServiceNet?

37% of ServiceNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNet 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceNet?

Residential Counselor (19) , Counselor (3) , Program Manager (3) , Administrative (2) , Administrative Assistant (2) , Clinician (2) , Front Desk Receptionist (2) , Mental Health Clinician (2) , Mental Health Counselor (2) , Outreach Counselor (2) , Program Director (2) , Residential Mental Health Counselor (2) , Senior Counselor (2) , Senior Residential Counselor (2) , Social Worker (2)

What are the pros of working at ServiceNet according to real employee reviews?

"Great benefits offered, but that's about it" ((in 10 reviews)); "Great coworkers and wonderful people" ((in 6 reviews)); "Worked with some really great people overall" ((in 6 reviews)); "Flexible hours and enjoy working with the participants." ((in 5 reviews)); "My PD is the best supervisor I will ever have" ((in 5 reviews))

What are the cons of working at ServiceNet according to real employee reviews?

"Low pay for chaotic environment" ((in 15 reviews)); "Management cruel and out of touch." ((in 5 reviews)); "Modest to low salaries." ((in 4 reviews)); "No work life balance on call 24" ((in 3 reviews)); "Advancement, leadership and, training is completely dependent on you Program director/manager" ((in 3 reviews))

What are the top reviewed ServiceNet locations?

Northampton , Springfield , Amherst , Easthampton , Greenfield , Hadley , Orange , Sunderland , Ware , Dartmouth , Belchertown , Holyoke , South Hadley , Whately

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ServiceNet

ServiceNet reviews

3.0

37% would recommend to a friend

(94 total reviews)

Bruno Calouro

27% approve of CEO

38% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Diversity & inclusion

2.9

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.1

Senior management

ServiceNet has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ServiceNet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

4.0

Jul 31, 2025

a solid, better-than-average human services organization

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

clear and consistent communication throughout teams

Cons

some drama, low pay, inconvenient schedules

5.0

Jul 28, 2025

A job that makes a difference!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really love the people here and how committed everyone is to the meaningful work we do. It feels good to make a difference and to keep growing. There are so many people here who are willing to support your professional development.

Cons

We are always growing, and that can sometimes mean experiencing growing pains.

2.0

May 20, 2025

No time for a personal life

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

The work we do for our clients is rewarding. To see them smile is an amazing feeling

Cons

Overworked, overwhelming and underpaid, understaffed

Viewing 7 - 9 of 94 Reviews

Jobs at ServiceNet

Janitor for 4pm to 12am

Clinical Data Assistant / Nursing Scheduler

Personal Support Specialist

Individual Support Specialist

Per Diem Direct Care Staff