ServiceNow Senior Manager reviews

4.1

84% would recommend to a friend

(68 total reviews)
avatar

Bill McDermott

99% approve of CEO

46% positive business outlook

Sr. Manager employees have rated ServiceNow with 4.1 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Sr. Manager professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Sr. Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

68 reviews
5.0
Jan 28, 2026

People Enablement Center

Recommend
CEO approval
Business Outlook

Pros

Amazing culture, Best place to work, Kids friendly, Family & Friends are beyond proud of me working in this company.

Cons

None that I can think of. Feel fully pampered through everything the firm does & provides.

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, great talent, lots of work to be done and areas to make an impact.

Cons

The company is shifting quickly and seems to only want to hire externally for all roles that should allow for internals to grow. Once you're in, prepare to be gridlocked.

3.0
Nov 15, 2025

great products

Recommend
CEO approval
Business Outlook

Pros

great products and good people

Cons

constant change especially in leadership

Viewing 4 - 6 of 68 Reviews

Glassdoor has 6,731 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.