Servpro Industries reviews

3.1

40% would recommend to a friend

(1,484 total reviews)
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John Sooker

41% approve of CEO

45% positive business outlook

Servpro Industries has an employee rating of 3.1 out of 5 stars, based on 1,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Servpro Industries employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team Great trainers Flexible schedule

Cons

Only thing I can think of, is that because Servpro is franchised based sometimes prospecting got weird, or clients have bad experiences with other Servpro

1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for Servpro

Cons

This is the worst company you could ever work for. Let me tell you about my experience… This company treats everyone like slaves who works there and management has no respect for anyone working under them. They constantly reprimand, intimidate, and speak to employees with such disrespect on a daily basis while simultaneously expecting employees to work over 12 hours each day. They find ways to not pay you overtime even though you work around the clock and are constantly told that it is not enough. If you get sick, you’re written up and reprimanded not to mention being treated like a second class citizen on a daily basis. They tell you to bring food from home and do not allow you time to eat meals, even though this is clearly a very physically demanding job. I was told to bring food from home and not to stop to get anything to drink or eat at the beginning of the day and encouraged not to take a lunch break or use the bathroom due to being so over scheduled with jobs on a daily basis. They schedule you for jobs late in the afternoon and tell you that it is within normal business hours so that they can have you work late into the evening. The way management speaks to you is very disrespectful and they take advantage of the fact that most of the employees are Hispanic and in need of work. If you are sick, they write you up and harass you with phone calls trying to get you to come into work and you have to explain yourself when you are clearly very ill. When it snowed a few weeks ago they used intimidation to try to get employees to drive into the office and risk their lives on icy roads and threatened to come and pick up employees so that employees could go to the warehouse and then drive Servpro trucks around the area and possibly get into accidents driving in such bad conditions. There is no customer service concerning the homeowners. The company tries to promote demolition when this is clearly not needed on many of the jobs. They take advantage of people in crisis whose homes are flooded and are only focused on making a profit. Take it from me, this is a terrible and abusive place to work. Avoid it like the plague.

4.0
Feb 11, 2026

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Recommend
CEO approval
Business Outlook

Pros

Job Security "The Internet" Can't do what we do

Cons

You are on call every other week. 24/7

Viewing 22 - 24 of 1,484 Reviews

Glassdoor has 1,534 Servpro Industries reviews submitted anonymously by Servpro Industries employees. Read employee reviews and ratings on Glassdoor to decide if Servpro Industries is right for you.