Shane Smith Law reviews

This role is a heavy workload with insufficient resources or compensation. You will be mildly trained and “promoted” to a senior role only when there is vacancy (not when you’re ready). That can range from 3 months to a year depending on which previous senior was burnt out to the point of quitting. Management does not make an effort to create positive relationships with employees therefore it makes it difficult to want to work for them. They encourage to ask for help when you need it but when you ask, they will “follow up” with you and then hope you stop nagging. You are left to fend for yourself and train yourself amongst your peers rather than the supervisor you’re assigned because they barely know what they are doing themselves. The only benefit to this job is learning your basic office skills so that you can transition to another job. Several employees leave within a couple months and even on their first day. Avoid working here if you can, you will find a better entry level job elsewhere.

Chronic understaffing and poor training lead to mistakes that impact clients. Leadership rarely follows through on feedback, and meetings feel performative rather than productive. High turnover, low morale, inconsistent policy enforcement, and limited support for employee safety and mental health are ongoing issues. Heavy metric pressure makes quality client care difficult. Compensation and benefits are below industry standards.