Where to begin.
First and foremost, there is no formal training or onboarding for this company that is of actual use. Yes you have the boiler plate... this is how to access your pay stub sites, etc. but those are all based on a template from the payroll company. You are dropped into your position in trial by fire, and every person is looking out only for themselves, so you will get help and advice from others only when it is convenient. The program that they just implemented is basically an indoctrination into the corporate brand of Kool-aid, that gives you a bunch of buzz words, but doesn't assist you in performing your position, or quickly becoming an effective member of the organization.
Secondly, there isn't any uniform structure or process, if anyone tells you otherwise, they are fooling themselves. Many "standard processes" have 3 different versions of what the "process" is. You can ask 3 different people all in the related functions, and they will give you 3 different answers or forms that are the "correct and latest", and then submit that for approval or review and get blasted because actually you were supposed to use a 4th method that was never announced to anyone doing the ground work.
Which leads into the 3rd problem, communication. Many times there are high level conversations that happen, make decisions, create policies, procedures, etc. but these discussions many times do not include the respective parties that will be affected. Even in instances where they do, the information/decision/procedure is never reported out to the people affected or doing the work. Often you will find out you were supposed to do something a new way when you get scolded for doing it wrong.
The fourth major issue is just information management and tracking in general. The entire business and operations is run via e-mail, what few databases that exist don't work, or aren't set-up for the purpose they are being used for, it's a nightmare and a law suit waiting to happen.
The list can keep going, and without fixing the root causes, a two years or less departure time from this company is almost inevitable.
