Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 382 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Shields offers great benefits and appreciates their employees." ((in 34 reviews)); "The pay is decent for some." ((in 32 reviews)); "Great values and culture!" ((in 32 reviews)); "It’s full of awesome team mates" ((in 13 reviews)); "Good Pay and lots of nice people." ((in 12 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 11 reviews)); "micro management style, managers don't know workflow" ((in 6 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

376 reviews

5.0

Feb 12, 2020

Exciting, demanding, team-oriented culture, explosive growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Shields is experiencing explosive growth, which means that Shields Health Solutions employees' are literally shaping the company, the culture, everything. An exciting, never-the-same-day-twice atmosphere, this is one of the best professional experiences of my career. The more SHS grows, the more the leadership team sees the need for high talent/potential employees, the need for more resources in key areas, the need to maintain the Shields family culture, and the need to ensure all employees are happy and consider themselves satisfied going to work each and every day.

Cons

Growth like this is not for everyone; this company is definitely for those who enjoy a challenge.

5.0

Feb 10, 2020

Great Company with Lots of Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ample growth opportunities, leadership is interested in your career growth, competitive pay, excellent company culture

Cons

There is room for improvement in company wide communications

2.0

Feb 10, 2020

More downs than ups lately

Liaison

Recommend

CEO approval

Business Outlook

Pros

Pretty good pay and benefits.

Cons

Management are very secretive and think liaisons and other employees dont see what's really going on. Too much is expected of the liaisons with zero guidance from managers. Managers are given these promotions based on how much they are willing to do the dirty work, not on experience. Too many meetings that take up time and aren't helpful, they want you to be candid when in reality telling the truth will get you in trouble. No voice in this company at all. Expectations are super high, your going to be figuring out the answers to your own questions or just winging it because your managers won't really be around, the only way you know they are at work is when they are sending emails on things you need to complete yet ignoring emails you've sent them and your calls.

Viewing 343 - 345 of 376 Reviews

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Jobs at Shields Health Solutions

Pharmacy Technician - Refill Calls

Pharmacy Technician - Refill Calls

Pharmacy Technician - Refill Calls

Call Center Pharmacy Technician

Pharmacy Technician - Refill Calls