Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 382 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Shields offers great benefits and appreciates their employees." ((in 34 reviews)); "The pay is decent for some." ((in 32 reviews)); "Great values and culture!" ((in 32 reviews)); "It’s full of awesome team mates" ((in 13 reviews)); "Good Pay and lots of nice people." ((in 12 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 11 reviews)); "micro management style, managers don't know workflow" ((in 6 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

376 reviews

2.0

Apr 28, 2025

it’s alright

Specialty pharmacy liaison

Recommend

CEO approval

Business Outlook

Pros

good team, responsive management, bonus

Cons

intense workload, performing well means they will pile other people’s work on you with no compensation

Shields Health Solutions Response

1y

Thank you for sharing your concerns. We value feedback from our employees and understand the importance of creating a positive work environment. Please send further details of your experience to hrhelp@shieldsrx.com so we can thoroughly investigate. Our company is committed to upholding high standards of professionalism and respectful conduct at all levels of our organization.

3.0

Apr 13, 2025

Train yourself

Engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Great working environment, a lot of potential to grow…..if your trained correctly.

Cons

The training is subpar from one Ec site to another, your expected to know exactly how things flow while being a guinea pig.

Shields Health Solutions Response

1y

Thank you for your feedback. We’re sorry to hear this and pride ourselves on our strong culture of kindness and being certified as a Great Place to Work. We encourage you to reach out to a member of the HR Department or your manager to talk in more detail about your experience. Shields is committed to enhancing every employee experience. We hope to hear from you soon to correct the issues you experienced.

5.0

Apr 3, 2025

amazing

Outreach coordinator

Recommend

CEO approval

Business Outlook

Pros

Care team, management, benefits. Mentorship

Cons

nada dont have anything bad to say

Viewing 49 - 51 of 376 Reviews

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Jobs at Shields Health Solutions

Prior Authorization Certified Pharmacy Technician

Prior Authorization Certified Pharmacy Technician

Prior Authorization Certified Pharmacy Technician

Prior Authorization Certified Pharmacy Technician

Prior Authorization Certified Pharmacy Technician