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Shields Health Solutions

Engaged Employer

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)
avatar

Michael Ham

72% approve of CEO

65% positive business outlook

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

376 reviews
2.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work from home, generous PTO and health insurance from day one, supportive teammates

Cons

Very high stress, unrealistic expectations, end to end prior authorization ownership including appeals and end to end patient financial assistance ownership with unrealistic metrics, employee burnout and high employee turnover.

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Shields Health Solutions Response
3mo
Thank you for sharing your experience. We’re glad you found value in our remote flexibility, benefits, and supportive colleagues. At the same time, we recognize that the scope of responsibilities and expectations you described can feel overwhelming, particularly for new team members. Your feedback on training, clinic coverage, and management support provides important insight as we continue evaluating our processes and approach.
3.0
Feb 7, 2026

Highs and Lows

Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic and they pay for insurance.

Cons

They only care about making their clinics that you're in, happy. You are very replaceable.

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Shields Health Solutions Response
3mo
We appreciate you taking the time to share this review. Recognizing our progress while continuing to improve is important to us, and your feedback supports that effort.
2.0
Apr 28, 2025

it’s alright

Recommend
CEO approval
Business Outlook

Pros

good team, responsive management, bonus

Cons

intense workload, performing well means they will pile other people’s work on you with no compensation

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Shields Health Solutions Response
1y
Thank you for sharing your concerns. We value feedback from our employees and understand the importance of creating a positive work environment. Please send further details of your experience to hrhelp@shieldsrx.com so we can thoroughly investigate. Our company is committed to upholding high standards of professionalism and respectful conduct at all levels of our organization.
Viewing 22 - 24 of 376 Reviews

Glassdoor has 382 Shields Health Solutions reviews submitted anonymously by Shields Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Shields Health Solutions is right for you.