This was hands down the worst job I have ever had. Management does not care about you as a person, all they care about is making money. They constantly implement policies without the input of the people who are actually doing the job, therefore making your life harder than it should be. They do not value your opinion nor care and the CEO is out of touch with the common person and also does not care about the little guy. The jobs mostly consist of talking to many angry people on the phone all day, it is very draining both mentally and morale-wise. The compensation is decent, however this company does not do yearly raises so don't expect to keep up with the rising cost of inflation. They just want warm bodies to put on the phone to be abused by the people that call in. Dont be fooled by the positions they post either. Tiers in this company also do not exist. It does not matter if you have 10 years experience in IT or none, you will all be lumped in together, there are no separation of job duties. The only benefit of this company is that some jobs are remote. However, this company called a back-to-office order recently and so if you live near an office you will be expected to commute. There is also no way to move up in this company as there are no career advancement paths whatsoever. You have to know someone or be related to someone to advance here. This company is just a high turnover call center at this point and overall I would avoid this company if you value your sanity, time and self worth
