Shift4 reviews

This company acquires businesses left and right and never actually does the work to create real structure. Disorganized AF, management has no idea how to run a team. Upper leadership makes decisions on a whim without thinking things through, and rolls it back when the implementation goes poorly. Leadership makes you drink the kool-aid, and they worship the CEO as if he's Jesus. This company was built with a 3rd party dealership mindset, where you "own your own business" but that's code for "we don't know how to run a sales team." They do not provide you with proper tools to do well in your job, then micromanage when the data isn't showing the results they want. THE WORST PROBLEM IS THEIR COMMISSION STRUCTURE. THE MATH AIN'T MATHING. You get paid $400 upfront for signing a new deal, and the remainder of your commission after 2 months of the client being live. It could take up to 4-5 months for you to actually get paid out, if at all. Don't get me started on clawbacks... if the company doesn't get the profit they expected, they take it out of your paycheck. Operations does not do it's job to ensure the client actually successfully launches, it is up to you to babysit your client through to the very end.

C-suit is out of touch with reality and the workers. Purchasing and buying products faster than they can can support them. If you're not working on the new shiny thing you and you team is basically left forgotten or worse treated as expendable. We have a whole pos team that is one single person because they can't be bothered to create job specific training, hire people, or offer compensation for added job responsibilities. So people drop like flies. Consistent Quizzes for things unrelated to you role, position, or specialty that you must complete or your outta here. Knowledge management on products and distribution of said information is a joke. There are duplicate resources with conflicting information, or just bad information due to allowing ANYONE to post content with no real vetting occuring. This is due to practices of hiring people for knowledge management, who know absolutely nothing about the technology and just being proof readers who post content when asked. There good people it's not their fault. It's poor infrastructure and design from the top. Raises are non existent. During the pandemic you either got furloughed or you took a pay cut. If you took a pay cut you didn't see that come back. Then have raises withheld for years. Despite rising costs, all while they post record profits. Loyalty is not rewarded. Advancement internally is limited unless you're one of the PA gang. Then your moving on up. Heck they even only offer decent positions to people willing to move there despite years of experience in that field over other candidates.