ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
2.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

I will say that the company leaders have fought to keep good benefits for the employees, even during acquisitions. Unlimited PTO, fully stocked kitchen, flexible hours, and a great office location are wonderful perks with the company.

Cons

Parking is an issue. They are always running out of parking badges and even building badges. If you're lucky (or have a manager that cares), you can get a badge. Otherwise, you'll have to fight for street parking. There are some real issues in the engineering department. The constant reorganization of people and teams can be quite frustrating. Some real problems in engineering lie with very poor management and values. The company as a whole does not value quality whatsoever. It's a surprise if any testing gets done on the products. The product is slipping further and further into an unorganized, buggy mess. I've never seen a software company disregard quality so much - upper management told me they "don't believe" in testing. I have no idea how they expect to be successful in the long term with this attitude. I wouldn't want to pay a company for a service knowing that they really didn't care about my experience as a customer. Upper management does not listen to the advice from experienced engineers. They only care about making themselves look good. I was shocked to experience upper management that was unwilling to have a conversation about systematic issues. It should always be about teamwork and finding solutions to problems together, but it was instead always a "I don't think so, so I'm not going to listen. Go back to work." kind of conversation. They are setting awful values and awful examples for the department. Poor design decisions are made to get features out the door without thinking about longevity or scalability. It's truly a mess.

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ShipStation Response
6y
Thank you for your valuable feedback. We hear you, and we're sorry that you had a negative experience. We will continue to work towards improving ShipStation's experience, benefits, and leadership. We are actively trying to be more transparent and clear with our employees, making sure we better communicate our priorities, plans, and goals. If you have any additional feedback or ideas for how we can improve, please feel free to email hr@shipstation.com.
5.0
Nov 29, 2019

Good company

Recommend
CEO approval
Business Outlook

Pros

Snacks, Unlimited PTO, Open Office environment, access to OT

Cons

Sometimes we summon Cthulu for funsies

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ShipStation Response
6y
We're happy to hear that you enjoy working at ShipStation! Thanks for your review!
5.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Coming from a large enterprise company with no culture and an attitude that lead to caring less about it's employees ShipStation is a breath of fresh air. Pros: - The work culture is amazing, unlimited PTO, free snacks, beer fridays - Work/Life balance is great, very respectful of your vacation and time off - Catered lunches on Wednesdays - Challenging work that lets you use your creativity - People really work with each other to solve problems without ego and friction - New people hired at the top that are smart and helping our product succeed The people here genuinely care about solving the design problem with you. That type of working environment breeds happier people and great ideas. I look forward to coming to work everyday which I think is a very important piece to someone being successful and happy.

Cons

- The health insurance could be better but is still pretty good

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ShipStation Response
6y
Thanks so much for taking the time to leave your review! We appreciate your kind words about ShipStation. We're happy to have you here!
Viewing 58 - 60 of 105 Reviews

Glassdoor has 110 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.