ShipStation reviews

3.4

55% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

45% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
1.0
May 24, 2018

Please avoid this company!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good set of co-workers, not so bad work/life balance and beer on Friday.

Cons

Management is totally unfair. They don't know how to manage their employees. Obvious favoritism is in play as well. As an employee expect no encouragement from management if one's sincere or persevering kind. The company also has a very poor attrition rate so one should not expect his/her job to be a stable one when working here. Compensation is also very meager.

2.0
Jan 15, 2022

We're not in the 1960s anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior most execs on the business side have incredible insight into the Shipping and Logistics industry. Worth working with them and learning from them. CEO is full of good vision and knowledge as well and is truly sincere to the vision of the company. That alone is worth learning. But it doesn't excuse their behavior otherwise.

Cons

Stay as far away from Engineering as you can. The people in leadership in this company has not changed, so all of this still applies. The engineers themselves were pretty good but the management is the sleaziest I have met. Lies were just a way of life - there is no such thing as honest communication. And they promote those that can follow this 'wink, wink, nod, nod' system of communication. Racism, sexism are all very much be in vogue here. When interviewing candidates that had foreign accents, they (engineering leadership) wrote them off simply because of the accent. They couldn't be bothered with the qualifications or capabilities - the candidates were often superior to anyone else who had been interviewed. The whole place is a white boys club. The office is in the same building as "Kendra Scott" and you can sometimes hear some of the senior executives comment on the models that walk to their offices. Questions like "How were the girls on the beach?" can openly be heard from executive team members. And their buddies in the parent company are no different - they make fun of their wives and other women publicly when they come to visit too. Since the company is literally printing money, they feel they are above standards for decency. No one questions any of this.

1.0
Jun 8, 2020

This is not a place for professional career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason I could see this place being beneficial to anyone is if you're desperate for a job now and just need something for a year or less. The pro would be "flexible if you need something NOW".

Cons

Pay was around half industry rate, I only took it because I had hoped for growth. The job function was poorly defined from day one and no one lifted a finger to help. My leadership changed over five times over a year. The multiple organizations are constantly at war with each other with incredible drama and you won't get anything done. Watch your head or it'll get chopped by someone who doesn't even know what you do (and doesn't care). Absolutely toxic work environment save from the couple of good people on the lower ranks looking out for each other.

avatar
ShipStation Response
6y
Thank you for leaving your feedback. We are saddened to hear about your negative experience. At ShipStation, we are continually striving towards improving the employee experience and our benefits as a whole. Our greatest hope is that all employees find their roles to be rewarding, challenging, and productive. If you have any additional feedback or ideas for how we can improve, please feel free to email hr@shipstation.com.
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Glassdoor has 110 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.