Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

- Friendly people who mean well. - Stability and job security.

Cons

- Ineffective middle management (managers/senior managers who should not be managing direct reports or leading strategy). - Inefficient processes between marketing and engineering. - Lack of innovation. - Not currently applicable to myself as a former employee, but lack of family leave policy is one deaf to SF Bay Area, and odd considering who we target as customers. - This is marketing specific, but educational opportunities to advance within the company would be great. There's no education reimbursement option, which is unfortunate since many roles at Shutterfly have MBA or advanced degree as preferred.

1.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Really nice coworkers and if you're hired on you get a lot of free stuff. It starts off really good and you feel like you found the best place in the world to work. You find out very quickly that you are wrong.

Cons

Management doesn't have a clue how to manage a team. They are downright rude to their employees and there is no warning when hours will change. One week you might work 40 hours, the next 30 hour or maybe even 50-60 hours. Who knows? If you're a temp you don't get treated like a person at all. You're just a machine. Management won't even talk to you. Some people have been temps for two years and it looks like they are never going to get hired on but they sure do make them hold on to the hope that it might happen soon. No benefits or raises for temps either. They treat their good people like trash. So many people have left because management has just been awful to them. And you can't move up unless you make Shutterfly your life. If you won't spend every possible second drinking the Shutterfly kool-aid then you have no hope of advancement. Zero to no training. Shutterfly's idea of training is showing you in 15 minutes how something works and saying okay you're an expert at it now. Mandatory time off. Basically after any major holiday you get an extra day off which would seem good but you don't get paid for it. As a temp you don't get paid for holidays and you don't get paid for the mandatory time off so you have to push yourself all week to work overtime to make up the hours lost.

1.0
May 20, 2016

Started out strong...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really great people, even great managers. Love the products! A lot of great work going on here.

Cons

There are plenty of BAD managers too. If you don't truly like people, don't manage people. If you don't have the time to provide guidance, don't manage people. If you think that the people you manage are definitely stupider than you, don't manage people. Very little in the way of building camaraderie if you're not in California. Upper management rarely visited, so you didn't get the feeling that they really cared. With all the C-level changes, mandatory shutdown days that you're informed of VIA E-MAIL, things seem rocky at best.

Viewing 31 - 33 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.