Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Nov 9, 2015

Unorganized goals and incompetent leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products are great, and the culture was great while it lasted...

Cons

I used to love working at Shutterfly but the environment has become toxic lately. The turnover within our department was terrible. The managers are micromanagers, and are not competent. They rely on their Creative Directors and Seniors for everything. There is not much of a career path for you here, just busting out production work. They are also cutting a lot of costs in all areas — including our annual raises.

2.0
Jun 17, 2015

Politics and Incompetence go hand in hand.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, true work/life balance, and generous product discount.

Cons

Politics in every department, mostly due to inflated egos. Executive team is clueless on how to manage the expanding footprint of each brand, ex: Treat. Finance folks running a stationery product seems misaligned. Lack of career advancement. Dedicated and hardworking employees are passed up for promotion. Higher ups promoted more regularly than employees at SFLY.

1.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers are awesome! They managed to hire awesome people.

Cons

- Cold-blooded management level and CEO ignore the health of their employees during holiday peak season. We worked 70+ hours a week continously and they will lure the temporay employees to work hard by saying you'll have a chance to be hired as a permanent after that, but the permanent spots are extremely limited. Even if you turned permanent, they can let you go without notice when they don't need you in low season. - I got tendonitis and almost got carpel tunnel from working crazy hours non-stop on the computer (I worked as a production designer). My trainer had a brace on her wrist all the time and see doctors for that. Even a coworker from the sales department got issues with her wrist because of continous web chat with customers (not sure if that's carpel tunnel or what). I heard that she turned into a permanent but was disposed of when low season came. P.S. Because of the insane hours during peak season (10+ hours daily), employees only have a few hours to go home to sleep (maybe 4 hours?) and get back to work and won't have a chance to "meet" their families because of that. Scenes of families "united" on Sunday lunch breaks in the break room are still vivid in my memory. P.S. 2 If you treasure your life and health, this is not a good place for you.

Viewing 34 - 36 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.