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      Signature Performance

      Engaged Employer

      Signature Performance reviews

      3.6

      57% would recommend to a friend

      (152 total reviews)
      avatar

      Allen Fredrickson

      77% approve of CEO

      55% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Signature Performance has an employee rating of 3.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signature Performance employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      152 reviews
      4.0
      Nov 9, 2025

      Not Terrible

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent for just starting out. Very friendly work environment!

      Cons

      The computer systems are horrible. Training should be longer and more in depth.

      2.0
      Sep 1, 2025

      Ok

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote, pay, helping veterans, family members

      Cons

      overnight shift, no sleep, lack of interaction

      avatar
      Signature Performance Response
      10mo
      Thank you for taking the time to provide feedback. We're sorry to hear that your work schedule did not align well with your personal schedule. If you would like to provide any further feedback about how we can boost enagement among our overnight Associates, please email us at info@signatureperformance.com.
      1.0
      Jul 24, 2025

      Zero Integrity. Zero Quality

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The veterans calls received and helped. It was a guaranteed paycheck every 2 weeks.

      Cons

      No integrity.Quality assurance scores are falsified.Failing scores are given on calls and was blamed on system glitches when addressed.Calls are also doctored up and edited to fit the company's narrative. As a result bonus money and incentives are lost. The company higher ups all work together to cover up your concerns. Constant changes and edits made to the training materials to fit their narrative. The Directors also ignored QA questions and concerns. Simply only there to collect a paycheck.Low pay.No health insurance due to extremely high premiums.

      avatar
      Signature Performance Response
      11mo
      Thank you for taking time to provide feedback. We would like to learn more about your experience and how we can improve. Please email us at info@signatureperformance.com.
      Viewing 13 - 15 of 152 Reviews
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      ReviewsSignature Performance reviews

      Glassdoor has 163 Signature Performance reviews submitted anonymously by Signature Performance employees. Read employee reviews and ratings on Glassdoor to decide if Signature Performance is right for you.