Is Signet Jewelers a good company to work for?

Signet Jewelers has an overall rating of 4.0 out of 5, based on over 2,677 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 73% of employees would recommend working at Signet Jewelers to a friend and 66% have a positive outlook for the business. The best reviews about Signet Jewelers have been left by employees working as Sales Representative , District Manager and Director .

Does Signet Jewelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Signet Jewelers employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Signet Jewelers. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Signet Jewelers?

73% of Signet Jewelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Signet Jewelers 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Signet Jewelers?

Sales Associate (315) , Store Manager (160) , Assistant Manager (101) , Manager (98) , Jewelry Consultant (84) , Bench Jeweler (52) , Apprentice Jeweler (43) , District Manager (40) , Customer Service Representative (32) , Sales (30) , Director (29) , General Manager (25) , Assistant Store Manager (24) , Retail Sales Associate (24) , Jewelry Sales Associate (23)

What are the pros of working at Signet Jewelers according to real employee reviews?

"Benefits and base pay were good but get ready to sell your soul to the company." ((in 151 reviews)); "The people were great to work with and the company professional." ((in 144 reviews)); "Always innovated and offer great training" ((in 74 reviews)); "Great team and Pretty Jewelry" ((in 47 reviews)); "Most of my coworkers are great people." ((in 44 reviews))

What are the cons of working at Signet Jewelers according to real employee reviews?

"The pay is low if you consider the way the economy is at the moment." ((in 161 reviews)); "Many unhappy employees in the store due to extremely poor management." ((in 139 reviews)); "No work life balance just " needs of the business " constantly preached" ((in 86 reviews)); "I have seen these managers have affairs and personally known them to have inappropriate contact with their managers and employees." ((in 73 reviews)); "Targets can be very high and it is hard to be motivated to sell as there is no commission only in flagship stores." ((in 66 reviews))

What are employees saying about Signet Jewelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Signet Jewelers layoffs and their outlook for job security at Signet Jewelers in 2026.

What are the top reviewed Signet Jewelers locations?

Akron , Dallas , Fairlawn , Irving , New York , Chicago , Coppell , Houston , Cleveland , Atlanta , Charlotte , Orlando , Indianapolis , Columbus , Seattle , Miami , Austin , Jacksonville , Tampa , Boston , San Antonio , Baltimore , Phoenix , Detroit , Louisville , Raleigh , Minneapolis , Nashville , Pittsburgh , Savannah

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Signet Jewelers

Signet Jewelers reviews

4.0

73% would recommend to a friend

(2,618 total reviews)

J.K. Symancyk

87% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Career opportunities

3.9

Senior management

3.9

Compensation and benefits

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 5, 2019

Disrespectful

Sales associate

Recommend

CEO approval

Business Outlook

Pros

learning about jewelry and helping people pick out great gifts for their loved ones

Cons

Managers have no respect! I just went through family issues and also was hit with a tornado and my manager couldn’t have no respect and understanding and literally told me not to come back in! If you apply to Kay don’t apply to the one in Huber Heights

1.0

May 10, 2019

Company tgat has proven time and time again that they do not care AT ALL about employees working on the front lines

General manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Health, Dental etc.

Cons

Poor communication from home office to store level. They say they want imput from the stores but do nothing to correct your concerns. This company is a toxic cesspool and no place to build a career if you want work life balance and a life outside of work

3.0

Mar 27, 2019

Signet Jewelers- Piercing Pagoda Brand

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Pretty flexible schedule. Job can transfer to and location that has an opening and in other states. Depending on what location you're at you can have a "family" relationship with everyone. Monthly bonuses available if your entire store makes their monthly sales goals. Highest seller for that month gets the largest cut, lowest seller gets the least. so work hard. Good hourly pay if you properly advocate for yourself. Benefits and vacation time available, even for part time employees.

Cons

The company simply focuses on making your 5 for 5-sales/ear piercings/ ear piercing dollars/credit cards/leasing. Sometimes it can make you feel like a dirty car salesmen. District manager doesn't care about employees, they just care about your numbers (at least thats all mine focused on) She would encourage lying to customers and reselling even broken jewelry because the better her stores did the bigger individual bonus she received. She would not resolve store conflicts and would mistreat employees she didn't like. Also, she constantly promoted people who were dishonest and not the right fit to take on more responsibilities. This is why I decided to leave the company. Theres a big difference in being a leader vs. a boss, I wanted my team to be successful and not beat them down because they needed assistance in weaker areas. Employees were fearful of the district manager.

Viewing 181 - 183 of 2,618 Reviews

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