Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
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David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-Life Balance, employee engagement, people first culture and agile work. Simply Business does a great job of challenging what you know and creating new ways of working. Ask questions, do the work, get to know people for who they are, understand what motivates everyone, and align with organizational key objectives.

Cons

Not really a con, but this a place where we help each other build processes and requires dedication and true problem solving.

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Simply Business Response
1mo
Thank you for sharing your thoughtful review of your Simply Business experience. We are delighted to hear that our people-first culture and agile approach resonate so well with you. We especially appreciate you noting that establishing processes here requires dedication and genuine problem-solving. This kind of inquisitive nature and willingness to ask "why" is vital to our ongoing evolution. Thank you again for your feedback and for your commitment to the growth of Simply Business.
4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is super nice. Work life balance is great.

Cons

Top-down leadership style. Things are slowed because of that.

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Simply Business Response
2mo
Thank you for taking the time to share your experience. We’re happy to hear that you’ve had a positive experience with your colleagues and work-life balance. We also appreciate the honest feedback around pace and leadership, and value hearing perspectives that help us improve. We’re always open to constructive conversations and feedback from employees as we continue to grow.
5.0
Feb 2, 2026

Growth Company Energy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong ties to customer mission and supporting small businesses - Recognizes impact > pedigree. Chance to make an impact across all levels of the organization. - High levels of ambition amongst employees. Genuine desire to grow SB and help protect small businesses - Genuine commitment to investing in and caring for employees - SB recently shifted to a pay for performance structure -- welcomed change!

Cons

- Emphasis on growth can create tension on investing in foundational programming - High energy isn't for everyone. Likely not well suited for those who like structure/process but rather cater to those who do well in ambiguity. - SB is still developing how to communicate, scale, etc. with a larger employee base and more complex organizational -- those who do well tend to know how to navigate the organization to get stuff done. SB is working to invest in these areas.

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Simply Business Response
5mo
Thank you for sharing such a detailed and thoughtful perspective on your time so far at Simply Business. It’s rewarding to hear that you’ve valued our focus on impact over pedigree and our recent shift to a pay-for-performance structure—we truly believe our people are our best advocates and that everyone, regardless of their level, should have the opportunity to make a meaningful mark here. We also appreciate your recognition of our commitment to caring for our team, as that remains a top priority even as we scale. We understand the tension between rapid growth and foundational stability. As we scale, we’re prioritizing clearer communication and simpler internal structures to make navigating our organization more intuitive. While our high-energy pace can create ambiguity, we view it as a chance to build better systems together. At the end of the day, helping small business owners succeed is what truly brings us together and makes our work so rewarding.
Viewing 46 - 48 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.