Simply Business reviews

3.6

60% would recommend to a friend

(305 total reviews)
avatar

David Summers

78% approve of CEO

59% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
5.0
May 8, 2026

Exceptional development opportunities in a fast-paced environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Development here is second to none. The company offers generous budgets for technical training as well as company-wide programming for 'soft skills'. One programme sends employees to places like Harvard and London Business School for targeted executive programs to sharpen their leadership skills. Beyond the formal education, the daily work can give you exposure to complex challenges and project ownership that you simply wouldn’t get at other companies. While the bar for performance is high, the managers I’ve worked with are genuine advocates for both your career trajectory and your wellbeing.

Cons

This is a growth-stage business, so don't expect a slow pace or a manual for every process. If you need a predictable 9-to-5 where nothing ever changes, you will struggle here. Communication can sometimes lag behind the speed of execution, meaning you have to be proactive about staying in the loop rather than waiting to be fed information.

avatar
Simply Business Response
1mo
We appreciate you sharing such a detailed overview of your five-plus years at Simply Business. It's fantastic to know that our commitment to development is helping you sharpen your skills, as we firmly believe that the growth of our people drives the success of the entire business. Thank you again for your review; we look forward to having you continue as a vital part of our journey of growth and scaling.
5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-Life Balance, employee engagement, people first culture and agile work. Simply Business does a great job of challenging what you know and creating new ways of working. Ask questions, do the work, get to know people for who they are, understand what motivates everyone, and align with organizational key objectives.

Cons

Not really a con, but this a place where we help each other build processes and requires dedication and true problem solving.

avatar
Simply Business Response
1mo
Thank you for sharing your thoughtful review of your Simply Business experience. We are delighted to hear that our people-first culture and agile approach resonate so well with you. We especially appreciate you noting that establishing processes here requires dedication and genuine problem-solving. This kind of inquisitive nature and willingness to ask "why" is vital to our ongoing evolution. Thank you again for your feedback and for your commitment to the growth of Simply Business.
1.0
May 6, 2026

Toxic and fake leadership who do not care about employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company… until leadership turned it into a real-life corporate episode of The Real you know whats of Corporate America. The level of gaslighting, scripted responses, and “per my last email written by legal” energy is obnoxious. Instead of transparency, accountability, or actual strategy, they chose vibes, buzzwords, and conservative corporate theater. Morale is so deep in the ground at this point they might hit China before they hit profitability in the U.S. Wishing the remaining employees peace, clarity, and maybe a therapist covered by benefits as you deal with a team of people who's primary focus is to protect the 1%.

Cons

I’ve spent the last few weeks reflecting on the layoffs at Simply Business and the complete lack of meaningful transitional support provided to employees navigating serious health conditions. What continues to weigh on me most is healthcare. COBRA at over $1,000 a month is simply not affordable for many people who have suddenly lost their income. No one should have to choose between paying their mortgage and accessing the healthcare that literally keeps them alive. What’s difficult to reconcile is how little it would have cost a large corporation to extend healthcare coverage for employees facing severe medical circumstances while they searched for new jobs. For roughly an additional $2,000, people dealing with life-threatening or chronic health conditions could have had two additional months more of healthcare, a little more stability, safety, and peace of mind during an already traumatic transition. The severance provided was also below market value, which left me facing impossible choices between healthcare and keeping a roof over my head. During my time at SB, salaries were extremely low relative to the rising cost of living, which made it difficult to build meaningful financial security. The experience also forced me to reflect on a broader issue within corporate culture: how easily people become numbers once restructuring begins. Leadership language often emphasizes “people first,” “culture,” and “values,” but moments like layoffs are where a company’s actual values become visible. Despite having a few years of unimaginable trauma I showed up to the workplace with humor and authenticity and worked the hardest I could while navigating chronic illness, the loss of my mother, my cousin, and one of my closest friends — all while trying to survive in an increasingly difficult job market. I know I’m not the only one walking away from layoffs feeling exhausted, frightened, and deeply disillusioned by how disposable employees can become in systems designed primarily to protect corporations over human beings. I also recognize now how significantly compensation differed from comparable U.S. roles in the market, likely due to being tied to a UK-based team structure where salary expectations are very different. One silver lining through all of this has been realizing that many of the roles I’m now applying for pay more than double what I earned at SB. That has given me some hope, even while navigating the terrifying reality of being without health insurance for the moment. At the end of the day, I think the real measure of leadership is simple: when people were vulnerable, did you do everything reasonably possible to help them land safely? In my experience at SB, the answer was no. This is not a place that cares about its current or former employees.

avatar
Simply Business Response
1mo
Thank you for sharing your feedback. We’re sorry to hear your experience has felt this way. We recognize that periods of change can be challenging, and many of the decisions we’re making today are intended to position Simply Business for continued growth and long-term success. We’re seeing positive momentum across the business and remain committed to fostering a workplace where employees feel supported, respected, and informed. We appreciate you sharing your perspective.
Viewing 7 - 9 of 305 Reviews

Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.