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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      60% would recommend to a friend

      (305 total reviews)
      avatar

      David Summers

      78% approve of CEO

      59% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.5

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      305 reviews
      1.0
      Jan 28, 2026

      Don't work for this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Building your resume by doing way more than you're actually paid for

      Cons

      Leadership is TERRIBLE especially the most senior especially in the US. ZERO sympathy for people dealing with real life problems, leaders openly disregarding concerns, reorgs that make things worse, lay offs that make no sense, people doing work they aren't compensated or recognized for, terrible strategy, not competitive pay, have gotten rid of benefits that made it stand out, HR team is a joke, senior leaders aren't aligned at all and are either not qualified or just not good at their iobs

      avatar
      Simply Business Response
      4mo
      We sincerely appreciate you taking the time to share your feedback, though we are saddened to read your review. Continuous improvement is crucial to us, and we take all feedback seriously. While we want to address your concerns here, we would also welcome a conversation for a deeper discussion. We were particularly disheartened by your comments regarding the care of our employees. We are fully committed to fostering an empathetic and supportive environment, striving to treat each employee with respect. Our five core values—Learning, Empowerment, Authenticity, Pioneering, and Simplicity—are embedded in our daily operations and embodied by our leadership and teams. Regarding compensation and benefits, we regularly conduct reviews of our total compensation and reward packages to ensure they remain competitive in the market. Finally, we understand that periods of change can be difficult, and we aim to be as transparent as possible. These decisions are not taken lightly and are typically tied directly to our clearly defined growth strategy. We value the hard work and dedication of all our past and present employees, and we again welcome any further discussions on the topics you have raised.
      1.0
      Jan 10, 2026

      Stay Away

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid Pay & Benefits, but honestly not enough to make up for the myriad of issues at the company

      Cons

      Continual layoffs, horrible new CEO, zero accountability

      avatar
      Simply Business Response
      4mo
      Thank you for sharing your feedback. We are sorry to hear that your experience at Simply Business was not a positive one. We understand that changes in leadership and organizational restructuring, including any difficult staffing decisions, can be challenging. We are committed to supporting our employees through these transitions and strive to handle them with transparency and respect. We take your comments about accountability very seriously. Fostering a culture of empowerment and pioneering are two of our five core values and priorities for our leadership team. We appreciate your time at Simply Business and wish you the best in your future endeavors.
      1.0
      Aug 11, 2022

      Getting worse by the day

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Ok benefits Small 401k match Other parts of the business besides the CSC seem really great to work for

      Cons

      This is an update to a previously positive review and it saddens me to write this but it is no longer a positive experience working in the CSC for Simply Business. . The CSC used to be a differentiator but now we are just a toxic call center enviroment, just like everyone else. Upper management is poor and has only gotten worse as good leaders head for the exit. Moral is very low and nothing is done to actually combat the root problem. As a matter of fact they just put a bandaid on anything that is wrong and have endless closed door meetings on ways they can skirt around the actual problems. Poor leaders continually get promoted and another poor leader just takes their spot.

      avatar
      Simply Business Response
      3y
      Thank you for taking the time to provide your feedback. While we are proud of the culture here at SB and our Customer Solutions Center (CSC), we recognize that there are always areas we can improve as our business evolves. As we continue to grow and scale as a business, change will inevitably occur to ensure we are able to meet our customers' needs in this exciting and growing market for small business insurance. The environment in our CSC is unique and we believe it is a competitive differentiator for our business. We take pride in our CSC leaders, and evaluate them through our self-reflection process. We appreciate learning your thoughts as we take feedback seriously and do our best to address issues affecting the strong culture we have built in the CSC. If you have any further comments, the CSC Leadership Team or People Team are always available to chat! -Talent Acquisition Team
      Viewing 7 - 9 of 305 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.