Simply Business reviews

3.6

60% would recommend to a friend

(305 total reviews)
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David Summers

78% approve of CEO

59% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
1.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k match, flexible work, fair pay

Cons

No focus on actually hitting goals or recognizing hard work. Immature and amateur senior leadership who talks a lot but nothing gets done besides stroking each other’s egos.

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Simply Business Response
3y
We appreciate your feedback and take it seriously. Simply Business is committed to furthering and aiding the learning and development of its employees, and continues to invest in resources like Spark learning, mentorships and tuition reimbursement. We also encourage employees to take advantage of our quarterly self-reflections, which are meant to be an opportunity for employees to speak openly with their managers about long and short term goals, as well as any challenges they may be experiencing in achieving those goals. As Simply Business continues to grow at an accelerated pace, we recognize that there will be more changes and modifications that will arise. We are committed to making sure employees are heard and supported during these inevitable growing pains. To help, we’ve recently introduced numerous initiatives to help us achieve our ambitious business goals, remove blockers and provide clarity. Additionally, we continue to work with our leaders at Simply Business to ensure that they have the tools and resources they need to develop and support their teams. As always, we invite you to speak with our People Team directly who will be able to help answer any questions and work to help solve any challenges you may be facing as it relates to achieving your goals. -Talent Acquisition Team
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
1.0
May 6, 2026

Toxic and fake leadership who do not care about employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company… until leadership turned it into a real-life corporate episode of The Real you know whats of Corporate America. The level of gaslighting, scripted responses, and “per my last email written by legal” energy is obnoxious. Instead of transparency, accountability, or actual strategy, they chose vibes, buzzwords, and conservative corporate theater. Morale is so deep in the ground at this point they might hit China before they hit profitability in the U.S. Wishing the remaining employees peace, clarity, and maybe a therapist covered by benefits as you deal with a team of people who's primary focus is to protect the 1%.

Cons

I’ve spent the last few weeks reflecting on the layoffs at Simply Business and the complete lack of meaningful transitional support provided to employees navigating serious health conditions. What continues to weigh on me most is healthcare. COBRA at over $1,000 a month is simply not affordable for many people who have suddenly lost their income. No one should have to choose between paying their mortgage and accessing the healthcare that literally keeps them alive. What’s difficult to reconcile is how little it would have cost a large corporation to extend healthcare coverage for employees facing severe medical circumstances while they searched for new jobs. For roughly an additional $2,000, people dealing with life-threatening or chronic health conditions could have had two additional months more of healthcare, a little more stability, safety, and peace of mind during an already traumatic transition. The severance provided was also below market value, which left me facing impossible choices between healthcare and keeping a roof over my head. During my time at SB, salaries were extremely low relative to the rising cost of living, which made it difficult to build meaningful financial security. The experience also forced me to reflect on a broader issue within corporate culture: how easily people become numbers once restructuring begins. Leadership language often emphasizes “people first,” “culture,” and “values,” but moments like layoffs are where a company’s actual values become visible. Despite having a few years of unimaginable trauma I showed up to the workplace with humor and authenticity and worked the hardest I could while navigating chronic illness, the loss of my mother, my cousin, and one of my closest friends — all while trying to survive in an increasingly difficult job market. I know I’m not the only one walking away from layoffs feeling exhausted, frightened, and deeply disillusioned by how disposable employees can become in systems designed primarily to protect corporations over human beings. I also recognize now how significantly compensation differed from comparable U.S. roles in the market, likely due to being tied to a UK-based team structure where salary expectations are very different. One silver lining through all of this has been realizing that many of the roles I’m now applying for pay more than double what I earned at SB. That has given me some hope, even while navigating the terrifying reality of being without health insurance for the moment. At the end of the day, I think the real measure of leadership is simple: when people were vulnerable, did you do everything reasonably possible to help them land safely? In my experience at SB, the answer was no. This is not a place that cares about its current or former employees.

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Simply Business Response
1mo
Thank you for sharing your feedback. We’re sorry to hear your experience has felt this way. We recognize that periods of change can be challenging, and many of the decisions we’re making today are intended to position Simply Business for continued growth and long-term success. We’re seeing positive momentum across the business and remain committed to fostering a workplace where employees feel supported, respected, and informed. We appreciate you sharing your perspective.
Viewing 10 - 12 of 305 Reviews

Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.