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Single Grain

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Single Grain reviews

3.6

64% would recommend to a friend

(58 total reviews)

Eric Siu

67% approve of CEO

62% positive business outlook

Ratings by category

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.9

Career opportunities

3.7

Culture & values

3.6

Senior management

Single Grain has an employee rating of 3.6 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Single Grain employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

58 reviews
3.0
Apr 6, 2018

Cool team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team was nice, fun working in a co-working space. Everyone likes working from home Thursdays and Fridays.

Cons

Company has had the same CEO for more than a few years but it feels like a brand new company, where processes and values are just being set. While I liked the team, I would not recommend this company. Most I knew there were suffering from MAJOT burnout with clients, having to take on work from others who were leaving/fired. There was also a lot of turnover. Maybe in a few years when they have a good rhythm going it would be a good place to work, but it just seemed it was a 'fake it till you make it'. But again, would not recommend.

avatar
Single Grain Response
8y
Hi there, we appreciate your feedback. I’m not sure where you experienced the major turnover from but in the last 12 months we’ve had one regrettable loss. When we sent out our anonymous employee engagement survey through Inc., only one person marked themselves as unhappy and disengaged. The entire rest of our team rated Highly Engaged. We know we aren't for everybody - something we are always trying to improve in our recruitment process. We can safely assume the one person rated as disengaged was you because the date of this review corresponds with your last day at the company. I can also assume that given it was our decision to end the employment relationship, that this may have played into your decision to leave a review and the tone of the review itself. You may say that we’re ‘faking it til we make it' but I'll let facts speak given our numbers in the last few years and our high NPS scores from our clients (66.4). We don't get to work with clients like Amazon and Uber if we are faking it. But again, you are entitled to your opinion. I respect your decision to come forward to leave your feedback but it’s my job as CEO to make sure I provide facts and context to your views in a public forum as your single experience may influence others who are more suited to our company. I wish you the best!
4.0
May 3, 2023

Thank You, Next

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work-life balance was really good and I loved the mental health Fridays. My manager was wonderful and I learned a lot under their guidance. Team collaboration is a huge aspect and I truly appreciated every single one of the people I met in my department. There was a good mix of different clients which kept my interest and curiosity. My growth at Single Grain was evident and I appreciated my time working there!

Cons

During my time at Single Grain, there was a very high churn in both employees and clients. It was evident that the company was struggling internally as goals were consistently not met each quarter. I gave the company the benefit of the doubt and stuck around because I thought there was going to be a possible uptick of good news. Unfortunately, that was not so. There was a lack of transparency from the leadership side and it wasn’t until employees spoke up that discussion and acknowledgement was made. (However, employees started to be let go off before these processes even started to be implemented.) My biggest con and truly the only thing that bothered me was that I felt that HR was unprofessional when it came to notifying me about my lay-off. Felt ambushed, disappointed, and even a bit disrespected by their approach. (It was kind of shady if I have to be completely honest) I spoke up about this and they were very open to my feedback which I appreciated. Truly, I have no bad blood with the company. I hope SG continues to do well and I wish them the best as they played a huge role in my development in the field and gave me a chance when I had no prior experience in the industry.

1.0
Jan 16, 2023

A literal sinking ship

Sr. strategist
Recommend
CEO approval
Business Outlook

Pros

The benefits are really good.

Cons

The CEO is tanking the company and likely will have to file bankruptcy. The culture is toxic with people being rude and waves of employees being fired at the start of every quarter since 2021. Single Grain will lie to every employee and gossiping runs rampant in leadership including the executive level.

avatar
Single Grain Response
3y
Thank you for your feedback. Gossip is one of the things that we actively work to eliminate in our workplace as it's not conducive to a healthy work environment. Unfortunately, that's one of the reasons why we had to end our working relationship with you. As for the company itself, we're in a strong position to weather any potential coming storm. I do appreciate your candor and truly wish you the best moving forward!
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Glassdoor has 72 Single Grain reviews submitted anonymously by Single Grain employees. Read employee reviews and ratings on Glassdoor to decide if Single Grain is right for you.