Does Sittercity pay their employees well?

According to anonymously submitted Glassdoor reviews, Sittercity employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sittercity. This rating has been stable over the past 12 months.

How satisfied are employees working at Sittercity?

81% of Sittercity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sittercity 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sittercity?

Babysitter (20) , Nanny/Sitter (14) , Baby Sitter (5) , Childcare Provider (5) , Nanny (4) , Sitter (4) , Software Engineer (4) , Professional Nanny (3) , Care Giver (2) , Customer Service Representative (2) , Intern (2)

What are the pros of working at Sittercity according to real employee reviews?

"Most people you work with are great, but they are all suffering due to the actions of one higher up person" ((in 7 reviews)); "Worked with fun kids Good pay Got to take them to the park or walks" ((in 5 reviews)); "Good work/life balance" ((in 5 reviews)); "Flexible hours and opportunity to work independently." ((in 3 reviews))

What are the cons of working at Sittercity according to real employee reviews?

"There has been recent massive turnover in Engineering and Product because of poor leadership." ((in 4 reviews)); "Upper management is dismissive and unempathetic to the questions and concerns of employees." ((in 4 reviews)); "Engineering leadership has dramatically shifted, with 3 well liked and respected managers leaving in the last 6 months due to the current leadership who seems to be sponsored by the executive team." ((in 3 reviews)); "work balance and limited benefits." ((in 3 reviews))

What are employees saying about Sittercity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sittercity layoffs and their outlook for job security at Sittercity in 2026.

What are the top reviewed Sittercity locations?

Chicago , New York , Washington , Los Angeles , San Diego , Philadelphia , Boston , Jersey City , Arlington , Brooklyn , Austin , Houston , San Francisco , Denver , Miami , Atlanta , Chatham , Scotch Plains , Beverly , Barrington , Glendale Heights , Saint Louis , Valley Stream , Brookfield , Gilbert , Corpus Christi , Dallas , Fort Worth , Prosper , Midland

Sittercity reviews

4.1

81% would recommend to a friend

(155 total reviews)

Zenobia Moochhala

71% approve of CEO

53% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.4

Senior management

3.1

Compensation and benefits

Sittercity has an employee rating of 4.1 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sittercity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

155 reviews

1.0

Oct 19, 2021

What once was Great is No More

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Remote -GrubHub $25 stipend for Wednesday Lunch -Some excellent colleagues (but for how long?)

Cons

-No clear direction from Upper Management -Upper Management consider senior reps replaceable -Lack of Respect from the Top down -Benefits are going to the Gutter -High turn over -Well known to Under Pay and then when asking for a raise basically call employee entitled -HR does not do their research- not even sure they know I have a degree

Sittercity Response

4y

Thank you for your contributions to Sittercity and for sharing your thoughts. Feedback, however hard to hear, is taken seriously since it means there’s work we can do to make things better. There is nothing more important to me and the leadership team than creating an environment where each and every employee can thrive and grow. Thank you, Erin

1.0

Oct 20, 2021

Disintegrating Culture and Values

Senior customer success advocate

Recommend

CEO approval

Business Outlook

Pros

- Unlimited PTO (subject to change) - Remote work environment - Veteran peers that are truly dedicated to their work - Good work/life balance

Cons

- Currently a chop shop. Don't climb on board with confidence until turnover wave cools down - Disorganized, unsupportive HR department. Prepare for delayed/minimal communication during both the onboarding and off-boarding process. - Little to no compensation review structure, unless it's being used as a crisis management technique. - Sittercity has normalized shelling out thousands in new hire referral bonuses, tech reimbursements, GrubHub credits, multi-day off-sites, swag, and contests, but are unable to offer market-value compensation for many roles. Expect to be low-balled out of the gate with minimal room for a respectful negotiation. - HR will request that you do not discuss your pay with others at the company, or on your immediate team. *THIS IS A RIGHT PROTECTED BY LAW,* and making such requests will only further an inequitable wage gap. - New leadership is wildly unprofessional, but protected by new CEO - Buggy product that lacks the staffing to make improvements - Little to no growth opportunities despite Talent's obsessive push for hiring - Archaic and unethical billing model/subscription terms

Sittercity Response

4y

Thank you for your contributions to Sittercity and for sharing your thoughts. Feedback, however hard to hear, is taken seriously since it means there’s work we can do to make things better. There is nothing more important to me and the leadership team than creating an environment where each and every employee can thrive and grow. Thank you, Erin

1.0

Jan 3, 2018

Laughable place to work now

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees left over after half the company was cut are great. Though the company is pretty much relying on contractors who know nothing about childcare now to save money.

Cons

CEO is horrible. They cut pretty much half the company in a period of 6 months, and the rest are leaving. Don't work here.

Viewing 1 - 3 of 155 Reviews

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Sittercity

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What once was Great is No More

Disintegrating Culture and Values

Laughable place to work now

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