Sittercity reviews

Though Sittercity prides itself on keeping everyone updated on the state of the company, there is no real transparency here. The story changes from week to week — everything's going great, we're told, until there's another round of layoffs, and we're told that we have to tighten our belts. Trust and safety projects have been systematically deprioritized in favor of product revamps and new branding. There's an emphasis on metrics that doesn't fit the way people actually work, and makes it more difficult for people to be meaningfully recognized (though it's supposed to do the opposite). The company claims to value diversity but almost every new hire in 2017 was young, white, and male. Many women have left or been laid off. After complaints, a diversity committee was formed with no real power.

Terrible new CEO, Elizabeth, laid off half of the company for contractors she knew from her old companies. Contractors are condescending and completely took away the genuine, personable, and real parts of the company that actually care about safety and kids. Elizabeth seems to only care about herself and getting interviews and media coverage (for example, one of her first priorities was to have the leadership team do media training...). Half the company got laid off and another fourth ended up quitting because of the negative outlook of the company. The ones that are left are people that don’t truly care about the company, have zero experience in the childcare industry (whether it be a parent or just a nanny/sitter) and equate “dogs as their children” - cough...it’s a childcare company and dogs are NOT exactly like kids. Good luck to the people that work here and the parents that use their service! Yikes.