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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      484 reviews
      1.0
      Nov 24, 2023

      Don't walk, run away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Many good people with talent and heart, typically in the lower ranks - Product has high potential in the wild world we live in - Interesting issue the customer's have

      Cons

      - Full send towards profit over people or mission - Original culture died out - Don't express the wrong opinions - No long term vision set by leadership - Lack of transparency about direction, communication is chaotic and confused if present - Feels like someone came in to flip a company

      1.0
      Apr 20, 2023

      Run, do not walk, run far, far away.

      Enterprise, key accounts executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hired some very good people. Unfortunately, they all came on board because they were lied to by management. And this is a "PRO" comment.

      Cons

      You will have the accounts to generate revenue if you get a Strategy Team position. If you take a Corporate position, you basically sit back and take small orders all day. If you have an Enterprise position, you have all the accounts that do not even wish to speak with Smarsh and beat your head against the wall incessantly. The technology is not sound - that will come out in the wash over the next couple of years. Oh, and it is run by people who do not want to understand the problems but rather buffer themselves as long as possible until they are shown the door. For the love of God, do not accept an offer to go there.

      1.0
      Nov 7, 2018

      No life if you work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location, gym in building, close to train.

      Cons

      Working lots of nights and weekends, 80+ hour weeks are normal. No time off. working 30 days in a row without a day off is expected. The PTO policy is "take what you need", but its never approved so you don't get any. If you reach out to HR you are ignored.

      avatar
      Smarsh Response
      7y
      First of all, we hear you. Our teams have been pulling some long hours for the past several weeks. This is not a work standard we want to have going forward. While off-hour heroics and huge efforts are much appreciated, they are not sustainable. Like other fast-growing companies, we face a challenge – to staff appropriately to match the work we need to accomplish – and we need to get it right. We believe in the take-what-you-need PTO policy, but we also recognize that we have to have the organizational depth so that our employees can benefit from it. We’re taking steps that will help get us there. Department leaders are currently reviewing their staffing needs, with the objective of hiring more qualified people where we need them. Thank you for taking the time to express your opinions. Suzanne Rudnitzki – Chief People Officer
      Viewing 34 - 36 of 484 Reviews
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      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.