Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
2.0
Aug 30, 2014

Company on the edge

Recommend
CEO approval
Business Outlook

Pros

The employees are amazing and extremely talented.

Cons

Management does not seem to care about keeping good, dedicated employees. Allot of turn over.

2.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay and programs.

Cons

Upper leadership is clueless, stretches people too thin, lots of nepotism and playing favorites. They talk a lot about their culture, but its more of a 'toxic positivity' mindset. They cant keep leaders or high performers due to this poor management. K1 (The company that owns smarsh) makes knee jerk decisions based on who they like, rather than competency.

1.0
Apr 8, 2021

Culture has been decimated

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Cool Office in downtown Portland Once great culture

Cons

The revolving door at the executive level. Voluntary turnover is at its highest level in the history of the company Ignoring the true issues that are plaguing the business Drinking their own koolaid New CRO has completely destroyed company culture

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Smarsh Response
5y
Thank you for spending five years with us, we know you have contributed to our amazing growth in that time. Smarsh continues to be in a high growth mode and although that comes with change, we remain anchored in our core values: People First, Inspire Confidence and Embrace the Impossible. Just this week, Smarsh was awarded Comparably’s Best Sales Teams of 2021. Comparably determines the award winners in this category based on sentiment ratings provided by current employees in sales departments who anonymously rated their employers on Comparably.com within the past 12 months. We are thrilled to see the overwhelmingly positive feedback from our team, but we know there is no finish line with providing a great employee experience – we must continuously seek feedback and action on it for improvements.
Viewing 37 - 39 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.