Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
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Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
5.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Progression opportunities are clearly defined, - Pay is fair and bonus is predictable, - Great culture of helping each other out, whole company benefits, - There's some seriously impressive Execs to look up to.

Cons

A LOT of work to go around

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Smarsh Response
1y
Thank you for your thoughtful feedback and your clear commitment to the company’s success. We’re glad you value our culture, leadership, and growth structure. We hear your concern about workload and truly recognize the importance of addressing team capacity. Your point on burnout is well taken, and we’re actively reviewing ways to better support our people.
5.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has implemented an excellent system for recognizing employees through the portal, which not only acknowledges their hard work and achievements but also serves as a great source of motivation. This recognition program helps boost morale and encourages continued high performance. In addition to the recognition, employees also receive rewards that can be redeemed, adding further value and appreciation for their efforts.

Cons

A possible drawback is that inconsistent recognition may cause some employees to feel overlooked or perceive favoritism

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Smarsh Response
1y
Thank you for sharing your thoughtful feedback. We’re glad to hear the recognition program is making a positive impact. We understand the concern around consistency and will work on making recognition more inclusive and balanced. Your suggestion for periodic events and mementos is a great idea—we’ll definitely explore how to incorporate it meaningfully.
5.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

-Awesome benefits -Amazing PTO/Vacation policy -Additional company holidays (Juneteenth and Election Day!) Smarsh is the first “cool” company I’ve worked for and for the first time in my life they make me feel like I can truly grow within the company and back it up by giving my two promotions within 3 years

Cons

Corporate credit card program is shared responsibility, meaning approval for corporate cards (from CC company, not Smarsh) require personal credit check

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Smarsh Response
1y
Thank you for sharing your feedback and for your dedication over the years. We're truly glad to hear that you feel supported, valued, and see a future for growth here at Smarsh—that’s exactly the environment we strive to create. We understand your concern regarding the corporate credit card process and appreciate your suggestion. We encourage you to reach out to your finance business partner to explore alternative options.
Viewing 58 - 60 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.