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      Smart Data Solutions

      Engaged Employer

      Smart Data Solutions reviews

      3.9

      72% would recommend to a friend

      (36 total reviews)
      avatar

      Shashi Yadiki

      71% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      36 reviews

      Reviews about "Compensation"

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      1.0
      Jun 22, 2025

      Low pay and overworked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full of good, hard-working people.

      Cons

      This company is now owned by private equity firm Parthenon, which has changed the focus from quality to cost. The work is now being offshored to India as much as possible, generating a lot of frustration and poor work quality. Annual salaries for most skilled positions (engineering, software development, infrastructure, and management) are under the market rate by tens of thousands of dollars. Great place to work if you need a place to make mistakes and get experience, but expect to work a lot of nights and weekends alongside other inexperienced employees who are in positions over their head, and get burned out along with everyone else at the company. Most people who have enough experience and up leaving and finding a better place to work. To give you an idea of the degree of cost consciousness, consider this: rather than hire a team of help desk employees, they use a virtual pager that is only answered by one employee at a time. Customers are given the phone number of the pager, which rings off the hook at all hours of the day and night. It rotates weekly. Don't expect to sleep much during your rotation.

      avatar
      Smart Data Solutions Response
      1y
      Thank you for your feedback. Our annual performance review serves as an opportunity for employees to reflect upon accomplishments, share feedback, discuss growth, and set goals for the future. We regularly do market analysis to ensure that we are aligned with the local salary grades for each location. This is a great time to highlight your achievements throughout the year. Based on company growth and performance, we strive to align with the market with a performance-based merit model. One of our Core Values is Obsession with Client’s success, and it is our top priority to ensure we are meeting client's expectations. Engineers on our Support team have a very diverse role and are critical to the customer experience. This involves responding to customers as well as making sure we provide good technical solutions. Thank you,
      1.0
      Apr 28, 2025

      Avoid this trap even if desparate

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some good people who work here doing the hard work in the trenches

      Cons

      The development work done is quite simplistic and you won't learn much. It's almost just busy work. There is also extremely limited career opportunities to be had. You basically need to cross your fingers that one of the small group of experienced developers quits and pray they don't hire from outside the company to have any upward mobility. SDS is effectively a dead end job for developers and you'll regret working here and feel like you wasted years of your life. Sounds like it could just be chill to not worry about trying to be promoted? Wrong! It is a constant game of whack a mole. Your plate of tasks will be constantly overflowing and you'll be stressed out of your mind. The second you complete something, three more things will be dropped on you to finish. Need some help with something? Everyone else is too busy to help you so good luck! "I'll just read the documentation" you say? Well surprise surprise there isn't any. It's literally just the code explains the code strategy. Fun stuff! I'll just power through and employ strategies to keep up with everything. Nope! The amount of red tape you have to navigate is astounding and they're only adding to it. Only a small handful of the busiest people in the company are able to review and approve almost any request or project for a client. If none of them are able to get to it, then guess what it's your fault for some reason! Everything is breaking constantly. Always embarrassing being on a call with a client and our services go down. Clients will ask for RCA documentation and internal teams are always like which one? Company backburners system integrity and growing tech debts frequently and focuses on bringing on more clients onto a shaky platform. At least the work is fulfilling right? Wrong! This company perpetuates a healthcare system that ruins lives. Their sole mission is to help health insurance companies make more money and take a cut of it. During a company wide townhall meeting, upper management bragged about how a new client was able to lay off an entire team after SDS automated their jobs then clapped their hands after like those people didn't have families or anything. The CEO? I bet you, yes you dear reader, could do a better job by just googling "How to be a CEO" and winging it. There were at least two occasions where I've seen an article pop up on a feed with a title like "Why CEOs are now pushing for xyz", then magically the next day the CEO is preaching that xyz is now a company focus like it's this amazing new idea he had. Additionally, he is hilariously tech illiterate. Maybe not super relevant to be a CEO, but funny for a tech company with a tech illiterate leader. Also the company holiday party disappeared after he came along. Kinda tells you all you need to know right there. Well maybe I'll just jump in anyway and work hard and it'll be rewarded? Don't! Do the bare minimum all year? Your raise is 3%. Work super hard all year? Believe it or not, 3% At least I can work and make friends amongst some diverse coworkers. Wrong again! Outside of the offshore employees they pay starvation wages to, the roles they deem must be done onshore are filled by 98% white people. Also you'll never not sound like a nerd telling people you work at Smart Data Solutions. A nerd in a bad way though. Nerd stuff is cool and there is something for everyone, but sheesh not like this please

      avatar
      Smart Data Solutions Response
      1y
      Thank you for your feedback. With high growth and a large number of priorities, our leadership team is committed to continuing to improve prioritization and transparency on each initiative that aligns with our company strategy. One of our Core Values is Obsession with Client’s success, and it is our top priority to ensure we are meeting client's expectations. We encourage employees to notify their manager or HR if there are any concerns with providing the quality of service to our clients. Our recent Technical Job Title Alignment initiative set the foundation for HR to partner with leadership on building a career path model to help employees progress. Our Leadership team strives to set our team up for success by establishing a clear strategy and goals, continuous improvement initiatives, and employee recognition. We encourage employees to provide feedback and share their ideas as we continue to grow. Due to high growth, we have replaced the holiday party with several engagement events during the year including a pickleball event for the MN office, go karting event for the TX office, weekly employee lunch, and a summer party. Our annual performance review serves as an opportunity for employees to reflect upon accomplishments, share feedback, discuss growth, and set goals for the future. This is a great time to highlight your achievements throughout the year. Based on company growth and performance, we strive to align with the market with a performance-based merit model. We are an Equal Employment Opportunity Employer, and all qualified applicants receive consideration for employment without regard to protected status. We regularly do market analysis to ensure that we are aligned with the local salary grades for each location. As a current employee, we value your input and encourage you to reach out to your manager or reach out to human.resources@sdata.us.
      3.0
      Mar 19, 2025

      Stagnation and Lack of Direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lenient, not as strict as most places. Originally we did not have benefits, but eventually we got some which were nice. I appreciated that.

      Cons

      Pay is low and raises are rare. Any sort of benefit we receive means no raise for like two years. As inflation is outpacing pay, coworkers are looking for opportunities elsewhere. Moral is pretty low because of this. There is NO opportunity for career growth in this company. Due to OCR (marketed as AI) takes a chunk of the workload now, we are expected to process things that are harder to discern in the same amount of time. So now we have been running into constant teetering of quality and through rate issues. Extra projects we are put on have little or unclear documentation, or there are some odd exceptions not stated anywhere. The constant checking and going back and forth on projects as we run out of work means processing has slowed down, and harder to get back to optimal speed and mentally taxing, but still expected to have the same output. It is a good entry level job, but expect to move on if you want more pay or to advance your career.

      avatar
      Smart Data Solutions Response
      1y
      Thank you for taking the time to share your feedback. We review our benefit offerings yearly to ensure we are providing employees with competitive benefits. It is great to hear you are happy with our benefit offerings. Our recent Technical Job Title Alignment initiative set the foundation for HR to partner with leadership on building a career path model to help employees progress based on business needs and career interest. Additionally, our annual performance review serves as an opportunity for employees to reflect upon accomplishments, share feedback, discuss growth, and set goals for the future. This is a great time to highlight your achievements throughout the year. Based on company growth and performance, we strive to align with the market with a performance-based merit model. With high growth and a large number of priorities, our leadership team is committed to continuing to improve prioritization and transparency on each initiative that aligns with our company strategy. As a current employee, we value your input and encourage you to reach out to your manager or reach out to human.resources@sdata.us.
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