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Smart IMS

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Smart IMS reviews

4.5

89% would recommend to a friend

(203 total reviews)
avatar

Amar Reddy

92% approve of CEO

86% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Smart IMS has an employee rating of 4.5 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smart IMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

203 reviews
2.0
Nov 26, 2020

To many boss

Senior technical writer
Recommend
CEO approval
Business Outlook

Pros

I do not think they have any pros

Cons

NO work-life balance, no direction, and manager bullying

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Smart IMS Response
4y
Sorry for the experience. We have highly streamlined processes now, and scope for such experience is minimal. Regret inconvenience. Regret inconvenience, the Culture might be of the past, We value your feedback. Best Wishes!
4.0
Nov 12, 2020

5.5 Y exp as a Network Engineer

Senior network engineer
Recommend
CEO approval
Business Outlook

Pros

AtlasSmart IMS - Currently working as L2 Network Engineer inAtlas Smart IMSsinceOct-2019- Oct 2020 + HCL Tech - Worked as TAC Engineer on ST Microproducts for Customer presence in NAR and MST from -Jan 2018to May 2019. + HCL Tech - Worked as network Engineer L1 for HPCL Customer Based from -Nov 2016to Dec 2017 + Reno vision Automation Services Pvt Ltd– Working as anAssociate Network Engineer

Cons

• Proven abilities in resolving escalated customer service issues by handling escalations & customer’s complaints and ensuring total customer satisfaction through multiple excellent CSATs and Client Choice Awards. • Experience in Networking industry experience and knowledge of products and protocols. • Received various awards for technical excellence, customer handling and mentoring skills. • Working software development tools (GDB), source code control environment (Git, Jenkins). • Quick learning ability with proficiency in troubleshooting.

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Smart IMS Response
2y
Thank you for your positive feedback, we appreciate it!
3.0
Oct 15, 2020

Good

Qa engineer
Recommend
CEO approval
Business Outlook

Pros

Good for experiences in testing .

Cons

Bad for growth in carrier opportunity

avatar
Smart IMS Response
2y
Thank You for the positive Feedback. We made it better! Regret inconvenience, the Culture might be of the past, WE value your feedback. Best Wishes!
Viewing 181 - 183 of 203 Reviews
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ReviewsSmart IMS reviews

Glassdoor has 221 Smart IMS reviews submitted anonymously by Smart IMS employees. Read employee reviews and ratings on Glassdoor to decide if Smart IMS is right for you.