Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 5 reviews)); "Decent pay, easy work day" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 7 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(75 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (75 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

75 reviews

5.0

Jun 28, 2022

Love working here

Project manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good hours

Cons

Finding other good employees to work at my location.

5.0

Apr 25, 2022

Great Place to Work! Great Direct Upper Management!

Store manager/district trainer

Recommend

CEO approval

Business Outlook

Pros

Advancement Opportunities Great Upper Management Benefits Great culture -- this is a company that cares about their employees Growth (personal and professional--when the right District manager is in place) Hours

Cons

Small monthly bonuses Short lunch breaks

4.0

Apr 9, 2022

Not a bad place to work.

Second assistant manager

Recommend

CEO approval

Business Outlook

Pros

Worked in Houston District for a couple years. Decent place to work. Good district manager (Bethany Dalton) that was always supportive and professional. Decent pay for the area.

Cons

Sometimes have to travel to cover other stores but mileage is paid. Weekend shifts are expected but Sundays are only 4 hours. Problems with properties are not addressed in a timely manner.

Viewing 34 - 36 of 75 Reviews

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Jobs at SmartStop Self Storage

SVP Managed REITS, Midwest

Irvine, CA

View job

SVP Managed REITS, Midwest

Ladera Ranch, CA

View job

Accounts Payable Processor - On Site

Accounts Payable Processor - On Site

Accounts Payable Processor - On Site