SmartStop Self Storage reviews

The executive is more interested in themselves then the teams that support them, especially come bonus time. The COO gets his rocks off by speaking ill of past and present employees as if it's a sport. At the tail end of 2019, the company went through a self-administration procedure, yet nothing changed. "At the end of the day, it's still HMS's company" - CEO. It was done more for paperwork reasons than anything else. The company praises itself as a tech-forward company, yet in practice, they're just like every other storage provider, in some cases worse due to the lack of oversight. Leadership is vaporware.

money driven only gives people who make fuss their way instead of people who actually need help. low pay for how much stress comes with working in the office usually wont get 40 hours a week