Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 6 reviews)); "Decent pay and good hours" ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"Bad upper management, they don't care about employees or customers, just payments" ((in 7 reviews)); "There are options to create more regions and promote District Managers but instead, they want to increase store counts for DM’s and put more on them." ((in 2 reviews))

What are the top reviewed SmartStop Self Storage locations?

Ladera Ranch , Olympia , Houston , Newark , Chicago , Milwaukee , Riverside , Montgomery , Cicero , Chantilly , Phoenix , Asheville , Raleigh , McKinney , Texas City , La Habra , Lancaster , Los Angeles , Rancho Santa Margarita , Escondido , San Diego , Oakland , Vancouver , Puyallup , Seattle , Hatfield , Jacksonville , Bradenton , Tampa , Mount Pleasant

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SmartStop Self Storage

SmartStop Self Storage reviews

2.7

43% would recommend to a friend

(24 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity & inclusion

2.9

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Dec 6, 2017

Terrible company, not just to their customers but to their employees.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The hours. I liked my 9:30 to 6 schedule it was not too bad. Other than that nothing at all.

Cons

Terrible. They constantly raise prices and are completely unorganized. They treat their employees like garbage and do not even give a discount to their employees. They are just terrible all around money hungry.

1.0

Aug 24, 2017

Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is not bad. No overwork

Cons

Discriminating. The executives are opportunists.

5.0

Feb 8, 2015

Awesome opportunity with a growing company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities, better pay than it's competitors, supportive upper management, ability to run your facility with minimal micromanagement, growing company

Cons

Typical storage industry challenges: it gets lonely with minimal person to person interaction at times. As with any company who has purchased another company, getting customers on board is a challenge.

Viewing 19 - 21 of 24 Reviews

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Jobs at SmartStop Self Storage

Assistant Store Manager - NO Nights!

Assistant Store Manager - No Nights!

Assistant Store Manager - No Nights!

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SmartStop Self Storage

SmartStop Self Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Terrible company, not just to their customers but to their employees.

Bad

Awesome opportunity with a growing company

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