SmartThings reviews

3.7

65% would recommend to a friend

(100 total reviews)

Mark Benson

65% approve of CEO

48% positive business outlook

SmartThings has an employee rating of 3.7 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartThings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
1.0
Jul 5, 2016

Not worth the headaches.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Really intelligent, talented, and compassionate employees. - Can learn a lot from coworkers with varied skills and backgrounds. - Great compensation and benefits. - Cool offices and locations. - Nice office supplies and technology. - Snacks and office tournaments. - Exciting and growing IoT market space.

Cons

- Significant staff reduction that effected many areas of the company – this not only had a big effect on morale but also didn't seem to make a lot of sense due to the loss of skill-set and knowledge across many areas of the company. - Executive leadership is very reactionary. - Problems in a project can be brought up early on to executive leaders in the company and they'll go unchecked or ignored for months, until the very last minute, only to be fixed by extreme reactions. This makes for long grueling projects that only end in sleepless nights to hit the deadline. - Executive leadership promises that production won't be lead by arbitrary deadlines, yet it continues to happen again and again. - New products and initiatives are pushed forward when the company can't support what currently exists. - Limited career growth.

1.0
Sep 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Pays pretty well, benefits are decent. Cool industry.

Cons

The management at the company is quite bad. Nobody knows how to control the work to the engineering team. Management is pressured into making decisions that are bad for the company by the parent company. Too many people in charge, yet nobody takes ownership of projects, nobody knows what's going on. "unlimited" vacation policy leads to a lot of passive aggressive politics and stress. Work/life balance is poor / entirely sacrificed by arbitrary deadlines. Few developer standards. Project architecture is a complete mess.

5.0
Dec 28, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great working environment, everyone there is passionate about their work and a pleasure to work with. -Management (upper and middle) listens to your needs or concerns. If someone comes up with a good idea, they are quick to implement it and give credit where it is due. Management tries as much as they can to make it a good working environment for you, and are very approachable if you need anything at all. -The works itself is engaging and hands on. It isn't like most support teams, there are of course support request numbers to shoot for but SmartThings places a lot of emphasis on engaging the user on a genuine level and ensuring they are taken care of as well. The support department is the Swiss army knife of the organization, so there is the chance to dabble in other areas of the company if you have the desire and competency to do so. -Compensation looks to be well above average for the area, for jobs of similar description. -Flexible and stable shifts. Want Tuesdays and Fridays off, while working nights Sunday and Monday? I am betting they could make that work for you if you are a qualified candidate. They also don't try and do any weird rotational stuff with you, once you get the schedule you want solidified you keep it until you want to change it. -A LOT of room for advancement. The company has gone from sub 100 to pushing 300 in less than a year, and greatly prefer to promote from within. Great job to look at if you are looking to "climb the ladder".

Cons

If you don't like quick paced fluid environments or aren't flexible, it may not be the place for you.

Viewing 13 - 15 of 100 Reviews

Glassdoor has 106 SmartThings reviews submitted anonymously by SmartThings employees. Read employee reviews and ratings on Glassdoor to decide if SmartThings is right for you.