Smartsheet reviews

3.3

43% would recommend to a friend

(1,297 total reviews)
avatar

Rajeev Singh

30% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Educational - particularly working with very intelligent and capable people from the US

Cons

Difficult and toxic environment, extremely political and I could see the good people struggling to make positive change (and ultimately failing)

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Smartsheet Response
1mo
We appreciate your feedback, and are saddened to read about your experience. We strive for all of our employees to feel valued and experience a culture rooted in support and respect. Rebuilding trust is a top priority for every leader here, and we are committed to fostering the best environment for our employees. We take your feedback to heart, and we wish you the very best in your next chapter.
3.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and team environment internally

Cons

Structural changes, management changes and redundancy

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Smartsheet Response
1mo
We're so happy to hear that you enjoyed working with our teams! We wish you all the best in your next chapter.
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair compensation, awesome colleagues to work with

Cons

Post-acquisition it's been apparent that the primary focus is on the bottom line with no real interest in long-term goals. Random layoffs seem to happen on a regular basis and there's no real sense of job security.

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Smartsheet Response
1mo
We’re so happy to hear that you love working with your colleagues. Our employees are the brightest and best. We do want to clarify that all of our decisions, especially the tough ones, are actually made with the long-term goals for the company and our employees in mind. We do appreciate your candid feedback as we work to ensure that our employees feel supported and valued.
Viewing 34 - 36 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.