Smartsheet reviews

3.2

41% would recommend to a friend

(1,306 total reviews)
avatar

Rajeev Singh

30% approve of CEO

29% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The company is *rapidly* growing. This creates a solid blend of challenge and opportunity... where the company was historically the only notable player in a difficult-to-define space, there is increased competition in the emergent collaborative work management category. This means things move fast, which is sometimes thrilling and sometimes disorienting. I am impressed by my colleagues constantly and their ability to show up with brilliance and poise. The fact that the platform is so valuable in people's lives, and that people so passionately advocate for its use in their organizations, is the the most sustaining source of power for the company... and the ability to attract the best and brightest minds is a close second.

Cons

There are definitely growing pains which come rapid change. It seems that some stodgy "old ways" of working have been thoroughly debunked, and our leadership team is embracing changes... but the shift from pre-pandemic office culture into our current state has been unsettling for some. While we have lost some fantastic talent, our People & Culture team, HR, Recruiting, and indeed our senior leaders are making the right moves to build for the future.

5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I have worked at several SaaS companies and this is by far the best! Sales goals are achievable and the opportunity is HUGE. Experienced management team knows what they are doing, trusts the team to deliver and is willing to get into the trenches and help. Product lineup and strategy is very good and customers appreciate the value we offer. Excellent benefits and great flexibility with work balance and arrangements.

Cons

Systems and access to information need to continue to improve. I know the team is working on it.

5.0
Jul 19, 2021

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture of empowerment and transparency; fast growing company with offices in the US, London and Sydney with option to work remote or hybrid depending on role; overall comp comparable to MSFT and AMZN with mix of base, bonus and equity.

Cons

Fast growing company, including M&A, comes with growing pains. Need to be comfortable (and thrive) with change and ambiguity. DEI efforts lag behind industry peers, but gaining traction.

Viewing 403 - 405 of 1,306 Reviews

Glassdoor has 1,388 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.