Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, and that’s genuinely it these days.

Cons

Smartsheet used to be a fantastic place to work when I started 4 years ago. Over the past 2 years since rumors of the acquisition, they’ve lost a ton of incredible talent and the culture and benefits have absolutely tanked. It was honestly kind of a relief to be included in the last round of layoffs.

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Smartsheet Response
1mo
Thank you for sharing your perspective and for your dedication to the company over the last four years. We are glad to hear that our flexible working model provided you with the flexibility you valued during your time here. We truly appreciate the time and effort you put into helping make Smartsheet a success, and we wish you nothing but the best in your next chapter.
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked for a great team, under a great manager Salary was good to start with

Cons

Acquisition changed everything. No more stock refreshers. Reduced bonus. Eventually redundancy

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Smartsheet Response
1mo
Thank you for sharing your feedback with us. We hope that you enjoy working with your team and manager for years to come. While we have shifted our incentive models to ensure we remain highly competitive as a private company, we understand that these updates are still challenging. This, along with the redundancies, were hard decisions to make and were not taken lightly. We remain committed to being people obsessed and ensuring that our employees are happy and supported, thank you again.
4.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall it was a good place to work.

Cons

It can be really busy which can disrupt your work life balance

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Smartsheet Response
2mo
Thank you for sharing your feedback! We're glad to hear that you enjoyed working here, and wish you all the best in your next adventure.
Viewing 40 - 42 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.