Smartsheet reviews

3.2

41% would recommend to a friend

(1,297 total reviews)
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Rajeev Singh

29% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 31, 2026

Lots of Ego, No brains

Recommend
CEO approval
Business Outlook

Pros

-They offered stock -Amazing team Manager and Coworkers - My manager genuinely educated me about my field.

Cons

User subscription model killed company view and angered customers PE Leadership wants to go lean and mean after over paying for what they got. Some corp IT leadership welcomed the offshoring at the cost of people they worked with in the US Shame on them.

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Smartsheet Response
2mo
We appreciate you sharing your experience and are glad you found value in the mentorship from your team and leadership. We’re sorry to hear there were frustrations regarding our global expansion. Our goal in growing our international presence is to better serve a global market and be closer to the customers we support. We never want our team to feel like these moves diminish their own impact. Thank you for your hard work at Smartsheet, and we wish you success in your future.
4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working Good development budget Unlimited time off

Cons

On call shifts Constant reorgs

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Smartsheet Response
2mo
Thank you for your review! We're happy to hear that you enjoyed working here, and wish you nothing but the best in your next adventure.
2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Lots of good people work here - Good work/life balance - Flexible remote work (for now)

Cons

- Culture, quality, and just about everything has taken a nosedive since being purchased by Blackrock, et. al. in 2025 - Layoffs have been happening, and teams are getting transitioned to India - Benefits have been cut - Not a good outlook

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Smartsheet Response
2mo
Eight years is a remarkable milestone, and we truly appreciate your honesty. It’s clear you care deeply about where Smartsheet is headed. While we’ve had to make some tough calls to stay resilient for the road ahead, we want to ensure our culture, the people and the flexibility you value, remains at the heart of what we do. We’re committed to keeping the lines of communication open and hope you’ll continue to share your thoughts in our upcoming engagement survey.
Viewing 43 - 45 of 1,297 Reviews

Glassdoor has 1,379 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.