Smartsheet reviews

3.2

41% would recommend to a friend

(1,304 total reviews)
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Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are lovely, great working hours (depending on your team), great benefits

Cons

It's baffling this is a project management company. Our own use of the product is horrible and confusing. The internal project management is abysmal, especially since everything is being moved to international teams who don't have the proper experience or motivation. Internal projects get stuck in loops of reviews and everything is last minute and urgent for some reason.

1.0
Feb 6, 2024

Employees treated like serfs

Recommend
CEO approval
Business Outlook

Pros

snacks, drinks, good tech, nice chairs

Cons

Company has absolutely zero loyalty to their employees. Working long hours + weekends + excellent reviews = “We think you could do more” Staff are treated like they are disposable machines. Post lay-offs means you do 2X the work. Post hiring means you do 2X the work and need to train the new person. Management has never, ever been in the trenches. They are clueless.

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Smartsheet Response
2y
Thank you for taking the time to share your perspective. We’re operating in a demanding and exciting time, full of opportunities to collaborate, innovate, and grow – and I know that only happens in an environment where employees feel empowered to balance driving results while making the best choices for themselves on a personal level. I’m grateful for your feedback. It serves as a reminder that there is always room for growth in our practices to promote both productivity and personal fulfillment, even when our engagement survey results reflect positive scores in these areas. And as someone with your tenure knows, we’re building systems to scale beyond where we are today and that requires everyone to challenge assumptions, learn new skills, and rethink the ways we work. I encourage you to reach out to your People Business Partner or manager to further discuss finding the right balance for you at Smartsheet. Thank you again and I hope we hear from you. – Praerit Garg, Chief Product Officer and EVP of Engineering.
5.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company to make some good money. Great benefits, salary and commissions, the culture is the best, no matter if you are in costa rica or the US, the opportunities are there for everyone.

Cons

Lot of pressure and constant changes if you are in sales.

Viewing 475 - 477 of 1,304 Reviews

Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.