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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,298 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Dec 20, 2018

      Was great when I started, now experiencing a mass exodus of great people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I first started at Smartsheet I loved everything about the company. Everyone was deeply invested and we were moving forward during a very exciting time. Benefits are still great, everyone has equity and the company just went public. Great product and I think the support team still provides world-class support to customers.

      Cons

      Having said all of that, most of the people that made Smartsheet a success and a great company to work for are gone. Now people are being hired into the organization above the real movers and shakers , causing many of them to leave and killing the culture. I still talk to lots of friends there. All areas of Smartsheet are declining. The really smart people are leaving and the company has completely lost its culture, with boot-licking and back-stabbing becoming more common. This is across mostly engineering and support, but I hear rumors from every department.

      avatar
      Smartsheet Response
      7y
      I’m glad to read that you still believe in the product and services we deliver for our customers. It is absolutely true that Smartsheet continues to grow and evolve, and that being a public company requires new ways of operating. A team of 100 communicates and engages differently than a team of 1,000 (not necessarily better, I should add, but differently). But living our values, operating with a growth mindset, and taking the initiative to contribute meaningfully does remain our goal. If you attended the all hands meetings and heard me repeatedly describe how each of us play a role in developing and maintaining culture, hopefully that is something you can carry forward to your next company. I’ve been here for over a dozen years, since the beginning, and I remain dedicated to empowering our team to serve one another and our customers to the best of our abilities. Best, --Mark Mader, CEO
      5.0
      Dec 10, 2018

      Client Development Manager

      Client development
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been at this company for five years now and have no desire to leave. The product is the future of work collaboration, leadership is world class, and the company culture is fun and fast pace. If applicants are looking for a rewarding job that gives its employees the opportunity to make a real difference - look no further than smartsheet.

      Cons

      Commute for Seattle residents can be long

      5.0
      Dec 7, 2018

      6 month recap

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The energy here is incredible. Everyone has so much passion for the product and for each other's success. Help is always around the corner and easy to find, new ideas are always welcome, your voice feels heard, and you're encouraged to be the best version of yourself both inside and outside of work.

      Cons

      As with any scaling business, there are growing pains, but leadership makes an effort to get feedback from all departments and employees on how to maintain culture and values.

      Viewing 1195 - 1197 of 1,298 Reviews
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      Glassdoor has 1,380 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.