Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

237 reviews
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic place to work Great Culture

Cons

Use a lot of different systems that takes a bit to grasp when you're new.

avatar
Smith Response
1w
Thank you for the feedback! Smith is proud of the fun, supportive, and collaborative environment we have cultivated over the years. Smith's comprehensive learning and development program is carefully designed to help employees grow and succeed, including resources surrounding our sales systems. Thank you for being a part of the Smith family!
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of flexibilty for all sales

Cons

it is the wild west. there is zero structure. any account can get taken away from you at any time for any reason. bad sales structure and lots of bias/non sense politics involved

avatar
Smith Response
1w
Thank you for the feedback. As an entrepreneurial company, Smith rewards those who take initiative and seize opportunities. If you feel you are not being given the support you need, we encourage you to feel empowered to initiate feedback discussions with your manager.
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

A pay and commission structure that fairly rewards employees, strong benefits, excellent position within the marketplace

Cons

A lack of work from home options

avatar
Smith Response
1w
Thank you for the feedback. While we recognize the growing importance of flexible work arrangements for some people, Smith maintains that in-office collaboration and teamwork are essential for achieving success. We are proud to offer uncapped commission for our sales professionals as well as a comprehensive benefits package. Thank you for being a part of the Smith family!
Viewing 4 - 6 of 237 Reviews

Glassdoor has 285 Smith reviews submitted anonymously by Smith employees. Read employee reviews and ratings on Glassdoor to decide if Smith is right for you.