Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

4.0

Jul 7, 2026

Good pay and work-life balance, but no hybrid options

International account representative

Recommend

CEO approval

Business Outlook

Pros

Good Pay, good work life balance

Cons

must work in person, no hybrid schedule

Smith Response

1w

Thank you for the feedback. While we recognize the growing importance of flexible work arrangements for some people, Smith maintains that in-office collaboration and teamwork are essential for achieving success. Thank you for being a part of the Smith family!

4.0

Jul 7, 2026

Good culture with things that can be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture Good communication Pleasant work place

Cons

Quality personal sometimes makes mistakes when checking the receiving from receivers

Smith Response

1w

Thank you for the feedback! Smith is proud of the friendly, fun, and dynamic environment we’ve created across the company. We are constantly innovating upon our industry-leading quality control processes and procedures to ensure the highest levels of quality. Thank you for being a part of the Smith family!

5.0

Jul 6, 2026

A Rewarding Workplace with Excellent Leadership

Export compliance

Recommend

CEO approval

Business Outlook

Pros

Smith provides a collaborative and professional work environment with supportive leadership and outstanding teamwork across all departments. HR is responsive, helpful, and genuinely cares about employee success. The company offers excellent training, growth opportunities, and exposure to a wide range of business operations, and it have the best online university! Management is approachable, communication is strong, and employees are encouraged to contribute ideas and develop their careers. The culture promotes respect, accountability, and continuous improvement.

Cons

As a fast-growing and dynamic organization, priorities can occasionally shift quickly, requiring employees to be adaptable and manage multiple projects. However, this also creates valuable learning opportunities and professional growth.

Smith Response

1w

Thank you for the feedback! We are proud of the supportive and dynamic culture we have created across the company. As an entrepreneurial company, we reward individuals who take the initiative and seize opportunity whenever it arises. Thank you for being part of the Smith family!

Viewing 13 - 15 of 237 Reviews

Jobs at Smith

International Account Representative

United States

View job

Global Security Operations Center (GSOC) Operator - Night Shift

Global Security Operations Center (GSOC) Operator - Swing Shift

Global Security Operations Center (GSOC) Operator - Day Shift

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and work-life balance, but no hybrid options

Good culture with things that can be better

A Rewarding Workplace with Excellent Leadership

Jobs at Smith

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