Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "The benefits are great." ((in 19 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 16 reviews)); "Healthy work environment" ((in 12 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Jul 7, 2026

Great Team and Positive Work Environment

Dcs specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly and supportive coworkers Positive work environment Free snacks and beverages Good benefits package Performance-based bonus opportunities Fun year-end giveaways and employee appreciation events

Cons

Base salary is around industry average

Smith Response

1w

Thank you for the feedback! Smith is proud of the friendly, fun, and dynamic environment we’ve created across the company. Supporting the health and well-being of our employees is important to us and we strive to provide benefits that our employees and their families find comprehensive and affordable. We’re so glad to hear that our benefits have been valuable to you. Our comprehensive learning and development program is carefully designed to help employees grow and succeed. We offer a wide range of online and in-person training opportunities for both new and tenured team members. Thank you for being a part of the Smith family!

5.0

Jul 7, 2026

Healthy environment with all necessary resources

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very friendly and welcoming environment! The kind people here will approach you with open arms and get to know you. I also love how I was given all the materials needed to fulfill my duties.

Cons

If I’m being completely honest, I can’t find a single con about my job. I love it here!

Smith Response

1w

Thank you for the feedback! Smith is proud of the positive and welcoming work environment we’ve created across the company. We’re so glad you’re a part of the Smith family!

5.0

Jul 7, 2026

Great place to work

Credit and compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Working at Smith as a Credit and Compliance Analyst has been a very positive and rewarding experience. I have genuinely enjoy being part of a supportive and collaborative team that encourages professional growth. The leadership team provides the resources, training, and tools needed to succeed, which has allowed me to continue developing my skills and contribute effectively to the organization.

Cons

No cons at this moment.

Smith Response

1w

Thank you for the feedback! Smith is proud of the supportive, positive, and dynamic culture we have cultivated across the company. Smith's comprehensive learning and development program is carefully designed to help employees grow and succeed with a wide range of training opportunities. Thank you for being a part of the Smith family!

Viewing 10 - 12 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

International Account Representative

United States

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Account Representative

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Team and Positive Work Environment

Healthy environment with all necessary resources

Great place to work

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