Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

5.0

Aug 27, 2025

Smith

Sales representative

Recommend

CEO approval

Business Outlook

Pros

All Smith team members are warmly welcomed and atmosphere is very positive and nice,

Cons

I received coaching, feedback from supervisors are very important and powerful to help me successfully perform my job

Smith Response

10mo

Thank you for your feedback! We are proud of the positive and collaborative culture we've built to support our employees. Smith is committed to providing our team members with the resources and guidance they need to thrive. Thank you for being a part of the Smith family!

1.0

Aug 13, 2025

Wouldn't recommend

Manager

Recommend

CEO approval

Business Outlook

Pros

Nice office, and friendly colleagues

Cons

Upper management does whatever she wants.

Smith Response

11mo

Thank you for the feedback. We are proud of the positive and supportive environment we’ve created at Smith over our 40 years in business. As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. We maintain an open-door policy and open-floor office space to promote a culture of collaboration and knowledge-sharing. We wish you the best of luck in your future endeavors.

3.0

Jul 27, 2025

Just a private company

Quality manager

Recommend

CEO approval

Business Outlook

Pros

Stable and with good working location

Cons

Everything just follow the procedurs.

Smith Response

11mo

Thank you for the feedback. We are proud of the positive and supportive environment we’ve created at Smith over our 40 years in business. As an entrepreneurial company, we work in a fast-paced environment that rewards those who take initiative and seize opportunities. We wish you the best of luck on your future endeavors.

Viewing 37 - 39 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Receiving Coordinator

Logistics Coordinator

Smith

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Smith

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