Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

4.0

Jul 3, 2025

Smith&Associations

Sales intern

Recommend

CEO approval

Business Outlook

Pros

- Good working environment - Coworkers are friendly - Fair workload

Cons

- The work task is a little bit boring and repetitive

Smith Response

1y

Thank you for the feedback. Smith is proud of the friendly, fun, and dynamic environment we’ve created across the company. We strive to show our interns how great companies offer real-world, hands-on learning experiences that prepare them for their future careers. We are glad that you had a positive work experience during your time at Smith, and we wish you the best of luck and success in your endeavors.

1.0

Jun 17, 2025

Good

International account manager

Recommend

CEO approval

Business Outlook

Pros

You can work how ever you like

Cons

No guidance. Internal competition is tougher than external.

Smith Response

1y

Thank you for the feedback. As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. We maintain an open-door policy and open-floor office space to promote a culture of collaboration and knowledge-sharing. Our comprehensive learning and development program is designed to help employees succeed and includes a wide range of online and in-person training opportunities. Best wishes on your future endeavors.

1.0

May 15, 2025

Layoff and cost cutting

Process engineer

Recommend

CEO approval

Business Outlook

Pros

Good employees, nice colleagues together.

Cons

The company is doing mass layoff. HR sent security to pull employees out one by one from their desk for execution. I will never forget that day, it was like a movie that people get executed. CEO has his 7 figure salary and bonus, and we only got 1% raise this year? Performance doesn’t matter, you need to be a brownie nose. This company is changed for worse. Don’t join.

Smith Response

1y

Thank you for the feedback. We value employee privacy and do not disclose salary information, publicly or privately. Additionally, we have offboarding processes in place to ensure these decisions are implemented with respect and consideration. We value all our team members as integral parts of the Smith family and continually invest in their growth and development. As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. If you feel your performance isn't being adequately rewarded, we encourage you to speak with your manager about any issues or challenges you may be facing.

Viewing 40 - 42 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Receiving Coordinator

Logistics Coordinator

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Smith&Associations

Good

Layoff and cost cutting

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