Smith & Loveless reviews

3.0

50% would recommend to a friend

(56 total reviews)

Frank Rebori

51% approve of CEO

49% positive business outlook

Smith & Loveless has an employee rating of 3.0 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smith & Loveless employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

56 reviews
3.0
Sep 7, 2016

Field Service Tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Traveling was fun, all over the states.

Cons

No communication, lack of understanding.

1.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

You encounter some really great people

Cons

I worked full time at Smith & Loveless they micro manage everything there is no growth and opportunities no move up or around its a family owned company that means only thier family have room for advancement I never had a review or a rise they over work you and under pay you the president and his wife and sister in-law are on a very high pedestal they do not speak if you are not in an executive position they have a very high turn over rate 54 people left in the year I was there I would never refer anyone here bad company to work for not to mention anyone can enter the building at all time no key cards no badge's no security system.

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the people here are great to work with and fun to be around. The employees in sales seemed to be the only ones enjoying their jobs. Due to high turnover, there are opportunities to move up quickly (but don't expect a pay raise)

Cons

Expect to hire in and watch your coworkers around you leave at any opportunity. I got more calls from corporate recruiters than customers during the first two weeks; it would seem most have figured out that S&L employees are easy targets to pluck away, and I'll tell you why- -Horrible compensation for the industry (expect about 50% of what your colleagues are getting) -Lack of training, no onboarding/training/continuous education programs -Departments are structured in a way that invites conflict Example: "Engineering" Department (badly) designs equipment and refuses to listen to customer requests. Customer receives equipment (3 weeks late) and other departments are left to handle the complaints. -Restricting and pointless procedures cause unnecessary lag in internal processing, not uncommon for orders to be 4-6 weeks behind schedule -Sales force based on Manufacturer's Reps that are more than happy to throw the factory under the bus and not take accountability for their misinformation/lack of effort early in the design phase (some Reps were fantastic to work with however) -Outdated dress code requires slacks and a tie (as of May 2015) for Engineering employees to sit behind a desk (while fielding calls from angry customers) -Their business, quite literally, is crap, which has never been glamorous -Family-owned company run by one of the worst business minds in North America Example: executive decision to build equipment for a foreign customer in the United States (despite the capability to manufacture in the customer's country) ended horribly. End result was a badly designed, over-cost, late piece of equipment that tarnished S&L foreign reputation. -Technology is a foreign concept (emails are printed on a regular basis due to an executive-level fear of storing any data by electronic means). Company also refuses to share drawings with any level of detail with clients, causing confusion between customer and contractor and restricting the ability of S&L products to be incorporated with other segments of projects Advice to Engineers: steer clear. A long term commitment to this sinking ship will make sure your career sinks along with it.

Viewing 16 - 18 of 56 Reviews

Glassdoor has 59 Smith & Loveless reviews submitted anonymously by Smith & Loveless employees. Read employee reviews and ratings on Glassdoor to decide if Smith & Loveless is right for you.