SoFi reviews

4.3

81% would recommend to a friend

(1,143 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Very inclusive and provides a fair income

Cons

I don't have any cons

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SoFi Response
3y
Thank you for choosing to spend your internship with us! We see our interns as an absolutely critical part of our strategy as we continue to lead the transformation of this industry. So happy to hear you felt our inclusive and welcoming culture - as you know, this is our company OKR #1. If you think of any feedback that can help us improve the employee or intern experience, please reach out to us at glassdoor@sofi.org. Take care and best of luck in your next endeavor.
3.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits is very good. Monthly commission.

Cons

They hire anyone with 0-no experience. Training is always incorrect and is run by an agent who knows nothing about collecting. Management is not knowledgeable at all and this department is being run by agents with so much experience and they are not being acknowledged. Favoritism Agents are rewarded for being dishonest over following guidelines.

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SoFi Response
3y
We appreciate your thoughtful review. We're sorry to hear your experience working at SoFi isn't meeting your expectations. We value our Operations employees very much, knowing that y'all are on the front lines helping our Members every day. Thank you for your dedication to our mission. We have quite a rigorous recruiting process where we evaluate candidates on a series of behavioral interview competencies so we can ensure we are hiring the best person for the job. We hear your feedback about training, and please know that Operations leadership is always looking for ways to improve training because we know how critical it is to set every employee up for success. We've also shared your comments with our People Business Partner team to see how we can address your concerns; but we encourage you to reach out to your HR partner directly as well. You can also connect with us at glassdoor@sofi.org if you'd like to continue the conversation. Thanks again for your review and for all you do for SoFi. Take care.
5.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

- very good work life balance - half day fridays - great top management and CEO - good benefits and perks - company cares a lot about building a good work culture - very modern coding stack - lots of opportunity for growth and impact

Cons

- engineering quality standards not at par with industry bests - no 401k match - parental leave on low side for tech industry at 12 weeks

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SoFi Response
3y
Thank you for taking the time to leave such a comprehensive review of your SoFi experience. We're thrilled to hear you are enjoying working here, especially that you have a great work/life balance, believe in our leaders, and can see how much we care about our people! Y'all are our greatest differentiator! That's why our benefits, culture programs, and perks are set up to help you bring your best self to work. We hear you about the 401k match and parental leave policy - rest assured these are top of mind for us as we continue to evaluate our Benefits offerings. If you have any other feedback about how we can continue to improve your experience, please reach out to us at glassdoor@sofi.org. Thanks again for the thoughtful review, and for being on this journey with us!
Viewing 451 - 453 of 1,143 Reviews

Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.