Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      SoFi

      Engaged Employer

      SoFi reviews

      4.3

      81% would recommend to a friend

      (1,143 total reviews)
      avatar

      Anthony Noto

      93% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      SoFi has an employee rating of 4.3 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Dec 28, 2020

      Culture continues to nosedive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent pay and some benefits (health insurance) but no 401k (for a finance company helping people "get their money right"...how about start with your employees?) - You can achieve what you want and make an impact if you go around and steamroll over other people - Pre-IPO company

      Cons

      - More and more, it's starting to feel like everyone is in it for themselves. - Culture is taking a stark nosedive. After repeating that the company will have the "best culture in the world" for years, it wasn't even included as an initial priority for next year-instead added in as an afterthought, which further emphasizes the company is all talk and no action. There is way to much going on programming wise that we can't take advantage of because of the workloads, - There has been an over-the-top emphasis on D&I but it's all show and no true authentic progress. Ask the people of color about their experience. - True lack of effective leadership, especially on the HR front. Employees are left in the dark about whether or not we will be allowed to continue working remotely or flexibly after Covid, making it extremely difficult to make any personal plans. Different leaders give different answers, making it very confusibng. No monetary support from the company to set up home offices - company operates out of fear, employees are not trusted or empowered, no curageous conversations in sight

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your feedback with us. We are dedicated to creating a culture where people love to work, and we're disappointed to hear that has not been your experience so far. I want to assure you that we genuinely care about your feedback and overall experience at SoFi, and continuing to develop programs to support our employees is a top priority for our People Team going into 2021. As you know, diversity in all its forms is one of our core values, and we have ambitious diversity goals, including increasing URG representation from 46.8% to 60% and URG representation in senior management from 37.5% to 45% by 2023. Launching career development initiatives like the Grow Mentorship program and Inclusive Hiring Practices for recruitment will help us meet these ambitious goals. The COVID-19 pandemic has created a lot of uncertainty for all companies, and I want to assure you we are working on a plan so all employees can return to work safely. If you're willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or a trusted executive, I'd still appreciate learning more. Either way, your thoughtful review will help us improve.
      4.0
      Dec 28, 2020

      Fintech

      Fraud investigation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monthly student loan contribution, you don’t have to pay insurance premiums, quarterly bonus

      Cons

      Over-worked, unorganized, micromanagement can be overwhelming

      2.0
      Dec 22, 2020

      A Tough Day. A Tough Day, Indeed

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They say they strive to the best culture in the world, but it's a front. It's deceiving and the leadership team tries to care but all they care is the money. Compensation, benefits, and free food (in the office) was a nice perk.

      Cons

      1. Little autonomy. Ever since the “partnership” with Indeed, we have lost all autonomy in our book of business. 2. Zero transparency or executive level support. The entire executive team seems to have zero idea what is happening in the go-to-market org 3. Continuous roadblocks to success. You’re not setting your employees go up for success and you’re seeing people leave because they realize the workload is not sustainable. 4. Lack of diversity. 5. Measurement. If you expect your team to perform, give them quotas on time and transparency into how they are built 6. Collaboration. Properly define the roles and responsibilities between marketing/product/engineers and the counterparts. It’s provides chaos internally and a poor client experience externally. There is no best culture in the world when the leadership team doesn't act on it. Even during this pandemic, the members of the people team has yet to care and ask if their employees are burnt out or not.

      avatar
      SoFi Response
      5y
      Thank you for taking the time to share your candid feedback with us. We're disappointed to hear your experience at SoFi is not meeting your expectations. We are committed to creating a culture where people love to work, and while we believe we are making positive strides, we acknowledge there is room to grow. I'm glad that you find your compensation package at SoFi competitive, but very sorry to hear you feel transparency, collaboration, and leadership needs to improve. We acknowledge there is improvement to be made in these areas, and I want to assure you that they are top priorities going into next year. We genuinely care about your feedback and overall experience at SoFi, and would like to try to turn things around. If you're willing, I'd love to speak with you 1:1 about your concerns. Please feel free to reach out to me directly on your own time if this is something you'd be interested in. If you feel more comfortable relaying your feedback to your manager or a trusted executive, I'd still appreciate learning more. Either way, your constructive feedback will help us continue to improve.
      Viewing 724 - 726 of 1,143 Reviews
      Related searches: SoFi jobs | SoFi salaries | SoFi benefits | SoFi interviews | SoFi conversations
      ReviewsSoFi reviews

      Glassdoor has 1,242 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.