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Social Security Administration

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Social Security Administration reviews

3.1

36% would recommend to a friend

(2,785 total reviews)

Carolyn W. Colvin

34% approve of CEO

23% positive business outlook

Social Security Administration has an employee rating of 3.1 out of 5 stars, based on 2,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Oct 16, 2018

Management Analysr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance with the use of telework and AWS

Cons

Very slow career advancement, not enough job openings and the few job vacancies are already reserved for someone already in waiting

2.0
Sep 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Very good job security, once you have the job you will never have to worry about losing it.

Cons

Try to not stick out, hard work or efficiency is not a virtue with SSA. The culture is very happy with the pace that they currently work and the lengthy breaks that they are permitted to take. If you're looking to just go to work, punch your time card, and go home then this is a good job for you. If you're looking to make a difference or help people then you will find this job very frustrating.

3.0
Jun 11, 2018

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits, and leave.

Cons

Lack of opportunity advancement. CSR position is capped at the GS-8 grade and there are not many growth opportunities within the position. Most CSR's are trying to become Claims Representative because the pay is better and there are growth opportunities such as leadership development etc. Internal promotion will take time, depending of your field office, more than likely will hire off the street that promote internally.

Viewing 199 - 201 of 2,785 Reviews

Glassdoor has 2,929 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.