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Solai & Cameron

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Solai & Cameron reviews

3.3

66% would recommend to a friend

(29 total reviews)

Mallar Solai

74% approve of CEO

52% positive business outlook

Solai & Cameron has an employee rating of 3.3 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Solai & Cameron employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews
4.0
Dec 6, 2017

Service Desk

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good starting point for a job

Cons

Call center work is tough regardless of where it is. Managers are great to work with. Payroll is always on time

2.0
Mar 22, 2017

Service Desk Analyst - TJX Service Desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Its a 24/7 call center, so if you're looking for flexible hours, this is a good place. (especially if you're in school) -Time off requests are almost always approved with a 2 week notice. -Very little face to face interaction with management (plus for me). Almost all communication is done through instant message. -You are not required to have PTO accumulated to ask for time off. -The office has wifi (if you can get someone to give you the info) -Direct deposit occurs weekly (either every Thursday or Friday) -Every extra queue learned adds an extra $1 to your current ROP. -OT is often available -When volume is slow, they will ask the desk if anyone would like to go home early (without pay of course)

Cons

-Only 8 hours of PTO earned per 3 months. They all expire after 12 months. -Its a job, that's it. Dont go looking for a career here. There are people who have been with the company 5+ years and have yet to be moved over to Fujitsu as a permanent employee. -When volume is consistently slow over a period of time, they fire people in masses. The first people to go are those with the most attendance incidents, regardless of performance, seriously. -Health benefits are next to none -Management is hardly involved in growing their employees -For the first 3 months, you are a contact employee and federal taxes are not with held. After 3 months, HR then considers hiring you as a permanent employee with SolCam and you can fill out a W4 form. HR is kind of clueless and forgets to do this, so keep up with the process so you dont owe Uncle Sam anything at the end of the year! -Micromanagement environment due to the statistics and metrics of a call center -Even if youre a minute late, this counts as an attendance incident.

1.0
Jul 4, 2016

HR

Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing... they lie to Fujitsu and their employees and management. I was asked to misrepresent myself and S&C to Fujitsu on several occasions and in writing. They promised so much to employees and Fujitsu and never intended to deliver. The only reason they took the call center service desk is so they could approach Fujitsu as their potential provider for long term expensive IT contractors. They could care less about this group. It was just a segway opportunity to more business. There are a couple of really nice Solai and Cameron employees in management but I am referring to the owners who are lying and pompous, greedy people.

Cons

They lie. They lie. They lie some more. They'll never convert any contractors to employees and they won't help you find roles within Fujitsu or at other clients. Their Healthcare is worse than general Obama care and their holidays are non existent. People you can find much better places to work. S &C will lie to you just as they tried to have me do..straight to your face without one ounce of regret. Narcissistic and greedy.

Viewing 22 - 24 of 29 Reviews

Glassdoor has 48 Solai & Cameron reviews submitted anonymously by Solai & Cameron employees. Read employee reviews and ratings on Glassdoor to decide if Solai & Cameron is right for you.